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Desktop Support Technician

2 months ago

Akron, United States Murtech Full time
Job DescriptionJob DescriptionDesktop Support Technician (Contract-to-Hire)Pay Rate: $21.00/HR W2Hours: Full time, M-F, 7:30am-4:30pm, some OT, no on-callLocation: 341 White Pond Dr, Akron, OH 44320Description:
  • Tickets, hardware and software troubleshooting
  • Troubleshoot system, office, hardware, and business applications
  • Monitor calls, incidents and requests using client provided ServiceNow tool
  • Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
  • Monitor calls, incidents and requests using client provided Service Now tool
  • Troubleshoot system, office, hardware, and business applications
  • Supports and maintains user account information including rights, security, and systems groups.
Skills:
  • Desktop Support (Win10 and Office 365)
  • Candidates should have 2 years of experience supporting PC Hardware and software.
  • Troubleshooting skills with hardware and software
  • Ability to setup, configure and add hardware.
  • A+ certification is a preferred.
  • Must be able stay focused, working independently
  • Great Customer Service
  • Time management