Cashier/Customer Service Representative

4 weeks ago


Reno, United States Global Partners Full time
Job DescriptionJob Description

Job Title: Cashier/Customer Service Representative

Location: Reno, USA

Company: Global Partners

About Us: Global Partners is a distinguished international consultancy firm, recognized for our innovative solutions and outstanding customer service. As we continue to expand in Reno, we are looking for a motivated and customer-focused Cashier/Customer Service Representative to join our team. This role is crucial in ensuring smooth transactions and delivering an exceptional customer experience.

Job Description: As a Cashier/Customer Service Representative at Global Partners, you will be responsible for managing customer transactions, providing assistance, and ensuring that every customer leaves with a positive impression. Your role will be key in maintaining a welcoming atmosphere and supporting our Reno operations.

Key Responsibilities:

Customer Interaction:

  • Greet customers warmly and provide prompt and courteous service.
  • Assist customers with inquiries about products, services, and promotions.
  • Handle customer complaints and concerns with professionalism, ensuring a satisfactory resolution.

Cash Handling:

  • Accurately process customer transactions, including sales, returns, and exchanges.
  • Handle cash, credit, and debit transactions, ensuring accuracy and efficiency.
  • Balance the cash register at the beginning and end of each shift, reporting any discrepancies.

Sales Support:

  • Inform customers about ongoing promotions, discounts, and special offers.
  • Upsell and cross-sell products where appropriate to meet customer needs and drive sales.
  • Assist with product placement, restocking, and maintaining a clean and organized sales floor.

Operational Support:

  • Maintain accurate records of transactions and ensure compliance with company policies.
  • Collaborate with team members to ensure a smooth and efficient workflow.
  • Participate in inventory management, including stock checks and replenishment.

Customer Engagement:

  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  • Gather customer feedback to help improve products and services.
  • Contribute to a positive and professional atmosphere in the workplace.

Qualifications:

  • Previous experience in cashiering, customer service, or retail is preferred but not required.
  • Strong communication and interpersonal skills with a customer-focused attitude.
  • Ability to handle transactions accurately and efficiently.
  • Basic math skills and experience handling cash and other payment methods.
  • A positive attitude with a commitment to providing excellent service.
  • Flexibility to work various shifts, including evenings, weekends, and holidays if necessary.
  • High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Convenient Reno location with modern facilities.
  • Employee discounts and other perks.

How to Apply: If you are enthusiastic about customer service and looking to join a dynamic team at a global consultancy firm, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.

Global Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Global Partners and become a key player in delivering exceptional service as a Cashier/Customer Service Representative in Reno



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