![Pattern Promotions](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
Location: Reno, NV
Job Type: Full-time (38 hours per week)
Salary: $3,600 to $4,200 per month
About Us:
At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication, collaboration, and genuinely caring about our client's objectives and outcomes.
Job Description:
We are seeking a motivated and customer-focused Customer Service Representative for our Pattern Promotions team. This role involves interacting with customers to provide information, resolve issues, and ensure customer satisfaction. The ideal candidate will be passionate about delivering exceptional service and contributing to the success of our clients' promotional campaigns.
Responsibilities:
- Handle customer inquiries and provide accurate information about our promotional products and services
- Resolve customer issues promptly and efficiently, ensuring a positive experience
- Process orders, returns, and exchanges in a timely manner
- Maintain up-to-date knowledge of our products, services, and promotions
- Collaborate with the sales and promotions teams to enhance customer satisfaction
- Document customer interactions and follow up on outstanding issues
- Contribute to the continuous improvement of our customer service processes
- High school diploma or equivalent; additional qualifications in customer service are a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficiency in MS Office and customer service software
- Positive attitude, patience, and a commitment to customer satisfaction
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development and career advancement opportunities
- Supportive and team-oriented work environment
Join our team at Think Tell Junction and be part of a company that values your growth and contribution. Apply now to take the first step in building a rewarding career in customer service with us
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