Current jobs related to Restaurant Learning and Development Manager - Cincinnati - Gold Star

  • General Manager

    3 weeks ago

    Cincinnati, Ohio, United States International Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at International Restaurant Group. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our restaurant meets the highest standards of quality and...

  • Restaurant Operations Manager

    3 weeks ago

    Cincinnati, Ohio, United States International Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at International Restaurant Group. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business meets its financial goals.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Cincinnati, Ohio, United States International Restaurant Group Full time

    International Restaurant Group is seeking a highly skilled Restaurant General Manager to lead our team to success.About the Role:We are looking for a results-driven leader to oversee the daily operations of our restaurant, ensuring exceptional customer service, high-quality products, and a clean and safe environment.Key Responsibilities:Supervise and...

  • Restaurant Operations Manager

    2 weeks ago

    Cincinnati, Ohio, United States International Restaurant Group Full time

    Assistant Manager Job DescriptionAt International Restaurant Group, we are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in supporting the General Manager in achieving sales growth and profitability.Key Responsibilities:Assist in the management of restaurant operations,...

  • Restaurant Manager

    3 weeks ago

    Cincinnati, Ohio, United States International Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at International Restaurant Group. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our restaurant meets the highest standards of quality and...

  • Restaurant General Manager

    3 weeks ago

    Cincinnati, Ohio, United States HHB Restaurant Recruiting Full time

    Job OverviewHHB Restaurant Recruiting is seeking an exceptional Restaurant General Manager to lead our team in Cincinnati, OH. As a seasoned hospitality professional, you will be responsible for overseeing daily operations, managing staff, and driving sales growth.Key ResponsibilitiesLeadership and ManagementSupervise and train restaurant staff to ensure...

  • Restaurant Manager

    4 months ago

    Cincinnati, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Cincinnati, OHAs a...

  • Restaurant General Manager

    4 months ago

    Cincinnati, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Cincinnati, OHAs a...

  • Restaurant Senior Kitchen Manager

    4 months ago

    Cincinnati, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full service restaurant management position in Norwood, OHAs a Senior...

  • Restaurant Assistant General Manager

    4 months ago

    Cincinnati, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Cincinnati, OHAs a...

  • Restaurant Assistant General Manager

    5 days ago

    Cincinnati, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Cincinnati, OHAs a...

  • Restaurant Team Member

    4 weeks ago

    Cincinnati, Ohio, United States Panda Restaurant Group Full time

    About the RoleWe are seeking a highly motivated and friendly Restaurant Team Member to join our team at Panda Restaurant Group. As a Restaurant Team Member, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive dining experience.Key ResponsibilitiesProvide excellent customer service and create a warm...

  • Restaurant Operations Manager

    3 weeks ago

    Cincinnati, Ohio, United States Gilligan Company LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Gilligan Company LLC. As an Assistant Restaurant Manager, you will play a key role in supporting the Restaurant Manager and Shift Leaders in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesSupport the...

  • Restaurant Operations Manager

    3 weeks ago

    Cincinnati, Ohio, United States Superior Talent Source Full time

    Job OverviewWe are seeking a seasoned and accomplished restaurant leader to oversee the team at a high-end dining establishment. In this role, you will be responsible for managing all aspects of the restaurant's operations, ensuring exceptional customer satisfaction, and driving business growth.Key ResponsibilitiesOperational Excellence: Oversee the...

  • Restaurant Manager

    6 days ago

    cincinnati, United States Northstar Cafe Full time

    A management position at Northstar is different. You will join a team of fantastic people and build skills for your career and your life. You’ll be a part of something meaningful that is also challenging and inspiring. You will be proud.At Northstar, we think every detail matters…. all of the time. That’s how we design our restaurants. That’s how we...

  • Senior Learning and Development Initiatives Manager

    2 weeks ago

    Cincinnati, Ohio, United States GE Aviation Full time

    Job SummaryWe are seeking a highly skilled Senior Learning and Development Initiatives Manager to lead the development and implementation of strategic learning initiatives for our core procurement roles in Sourcing. The ideal candidate will have a strong background in learning and development, with experience in designing and facilitating impactful learning...

  • Restaurant Training Manager

    2 months ago

    Cincinnati, United States Gold Star Full time

    Job DescriptionJob DescriptionDescription:As the Restaurant Training Manager for GSR Brands, encompassing Gold Star and Tom & Chee, you will play a pivotal role in shaping the trajectory of our workforce. Your primary responsibility will be to plan, organize, facilitate, and track training programs that meet the needs of employees at all levels, ensuring...

  • Senior Learning and Development Initiatives Manager

    3 weeks ago

    Cincinnati, Ohio, United States GE Aviation Full time

    Job SummaryWe are seeking a highly skilled Senior Learning and Development Initiatives Manager to lead the development and implementation of strategic learning initiatives for our core procurement roles in Sourcing. The ideal candidate will have a strong background in learning and development, with experience in designing and facilitating impactful learning...

  • Restaurant Manager

    6 days ago

    Cincinnati, Ohio, United States Gecko Hospitality Full time

    Job Title: Restaurant ManagerWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Gecko Hospitality. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, controlling costs, and ensuring exceptional customer service.Key Responsibilities:Oversee daily...

  • Restaurant Manager

    3 weeks ago

    Cincinnati, Ohio, United States Taziki's Cafe Full time

    About Taziki's CafeTaziki's Cafe is a fast-casual restaurant brand with a Mediterranean-inspired menu and a Southern flair. Our mission is to create an environment that combines extraordinary food with meaningful human connection.Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our...

Restaurant Learning and Development Manager

4 months ago

Cincinnati, United States Gold Star Full time
Job DescriptionJob DescriptionDescription:

About GSR BRANDS: Restaurants will always be the center of our business. At GSR BRANDS, we support our restaurants with a focus on business unit support and dedication to restaurant excellence. The Restaurant Learning and Development Manager (Field) will be instrumental in achieving our vision by leading and developing training initiatives that foster a culture of continuous learning and improvement.


The Restaurant Learning and Development Manager (Field) is the key L&D leader within the GSR BRANDS for field locations. Reporting directly to the VP of Operations, this role is responsible for evaluating current technology and infrastructure, implementing new technologies and procedures, and leading the overall training function for Gold Star and Tom & Chee restaurants. The Manager will manage two Franchise Business Consultants (FBCs) and will be pivotal in building and delivering a comprehensive training roadmap to support field execution. Additionally, this role will oversee the development of GSTC University and hold onsite classes at the Corporate office to provide targeted training focused on skills and growth within our restaurants


Responsibilities:

  • Build and lead the L&D function to deliver an aligned and coherent training and learning strategy that supports the strategic direction of Gold Star and Tom & Chee brands.
  • Collaborate with key stakeholders to develop comprehensive and innovative learning solutions.
  • Acquire and maintain in-depth knowledge of brand identity, product standards, and standard operating procedures.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Apply standardized training development methodology and adult learning principles to the design of training materials.
  • Plan, prioritize, design, deliver, and evaluate training and development programs utilizing blended learning methods (instructor-led, e-learning, video, etc.) to support company and department strategic initiatives.
  • Write user-friendly, engaging content about operational processes and procedures.
  • Develop and maintain training manuals, multimedia visual aids, and other educational materials for all operations enhancement strategies.
  • Complete reviews and quality assurance checks of all materials prior to final sign-off.
  • Support instructional design projects by coordinating print requirements and specifications with print vendors.
  • Oversee the cascade and implementation of new and updated training materials, ensuring processes are in place.
  • Adhere to established timelines to deliver training assets and update project tracker.
  • Lead the development and implementation of GSTC University, conducting onsite classes at the Corporate office to provide training based on skills and growth in our restaurants.
  • Develop and deliver a training roadmap to FBCs to support field execution.
  • Evaluate current technology and infrastructure, implementing new technologies and procedures to enhance training delivery.
  • Perform other responsibilities as needed.
Requirements:
  • Bachelor’s degree in Hospitality, Instructional Design, Organizational Development, Business Administration, Management, or Human Resources OR relevant experience.
  • Strong understanding of voice of the customer sentiment to aid in building content
  • 2-5 years of progressive training and development experience with demonstrated accomplishments in the areas of the ADDIE model; implementation including technical skills, customer service, and leadership development.
  • Minimum 2-year experience with eLearning tools such as Articulate Storyline, Adobe Captivate, Camtasia, etc.
  • Intermediate knowledge of the Adobe Creative Suite, including Acrobat, Photoshop, InDesign, and Premiere Pro.
  • Full understanding of all phases of training development process and adult learning principles.
  • Highly proficient in web-based learning technology and authoring tools.
  • Ability to effectively multi-task, managing multiple projects at different points in their lifecycles.
  • Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
  • Strong project management skills, presentation skills, and the ability to develop creative solutions that address relevant business needs and support the culture and environment.
  • Strong analytical skills, problem-solving skills, and attention to detail.
  • Proficient in planning and organizing – forward-thinking to establish an efficient and appropriate course of action in a fast-paced environment.
  • Ability to be flexible with change and help manage change.
  • Food service and/or hospitality industry training experience is a plus.
  • Proficient in Microsoft Office applications (Word, Publisher, PowerPoint, Excel, Outlook).

If you are passionate about training and development and want to be part of a dynamic team dedicated to operational excellence, we encourage you to apply.