Assistant General Manager

4 months ago

Springdale, United States Hawaiian Bros Island Grill -ORG Full time
Job DescriptionJob Description

The Assistant General Manager (AGM) manages the operations of the restaurant during scheduled shifts. Responsible for assisting the General Manager (GM) in developing and achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Responsible schedule generation, labor planning and management, inventory management and some disciplinary actions.

Key Accountabilities 

Job Essentials Roles & Responsibilities: 

  • Promote the company’s Vision and Values: People First, Power of the Team, Open Communication, Focus and Accountability, Speed and Simplicity, and Excellence. 
  • Monitor and document shift managers, team leads and OM performance utilizing the People First System; provide support and opportunities to achieve their full potential. 
  • Identify employee concerns and proactively address to satisfy the employee and ensure compliance with established policies. Communicate major or recurring concerns to the GM. 
  • Educate and empower OM to resolve minor guest issues that require manager involvement. Assist in resolving major issues and communicate to GM. 
  • Educate shift managers and team leads to manage regulations and customer service standards. 
  • Create and realize financial objectives by motivating staff and implementing marketing strategies. 
  • Schedule employee shifts balancing employee’s work/life considerations and needs of business. 
  • Verify crew member hours. Manage payroll notes in the shard drive. 
  • Conduct physical inventories. Calculate food and labor cost. Verify food and paper supply orders. 

 People Management: 

  • Generate a constant stream of candidates for Shift Manager position by building relationships and brand recognition in the local community, in addition to development from within. 
  • Recruit, hire and develop Shift Managers and Certified Trainers by leveraging the tools available. 
  • Develop and motivate Shift Managers and Certified Trainers. Monitor and formally evaluate their performance relative to established goals. 
  • Ensure Trainer and Shift Manager compliance with productivity and service standards by retaining a sufficient number of well-trained and productive employees. 
  • Demonstrate ability to adapt to change. Support and lead direct reports through changes. 

 Quality Management: 

  • Monitor and evaluate restaurant operations, ensuring strict adherence to company-wide QSC, safety and sanitation standards. 
  • Validate equipment is properly maintained to ensure productivity levels are met. Recommend decisions regarding repair or replacement of equipment. 
  • Ensure the timeliness and quality of local marketing programs and evaluate effectiveness. 
  • Resolve operational issues within the restaurant and communicate to the GM. 
  • Attend required AGM meetings. Move the business forward toward objectives by sharing input and feedback and identifying best practices. 
  • Ensure key deadlines are met through time management and delegation 
  • Assist in coordination, implementation and execution of new initiatives, as directed by GM. 
  • Responsible for employee onboarding, administration and assignments.

Financial Management:

  • Monitor and evaluate the financial performance of the restaurant according to business objectives developed by the Area Manager. 
  • Identify financial trends and performance improvement opportunities. Develop a recommendation to resolve. Share with GM.
  • Responsible for ensuring accurate financial data: payroll, cash and receipts, food costs, security of funds, and operating expenses. 
  • Prepare and review financial reports.
Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees.  If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
We use eVerify to confirm U.S. Employment eligibility.

  • Assistant Community Manager

    1 week ago

    Springdale, Arkansas, United States RHP Staffing Full time

    Job DescriptionAbout RHP PropertiesRHP Properties is a leading provider of manufactured home communities, with a strong presence in the US market. Our company is committed to delivering exceptional customer service and creating a positive living experience for our residents.Job SummaryWe are seeking an experienced Assistant Community Manager to join our team...

  • SALES ASSOCIATE in SPRINGDALE, WA S23396

    4 months ago

    Springdale, United States Dollar General Full time

    Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low...

  • Assistant Community Manager

    1 month ago

    Springdale, United States RHP Staffing Full time

    Job DescriptionJob DescriptionJob Description Who is RHP Properties?Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable...

  • Assistant Manager

    1 week ago

    Springdale, Arkansas, United States Kum & Go, LC Full time

    About Kum & Go, LCKum & Go, LC is a leading convenience store chain that values its employees and customers. As a Kum & Go Assistant Manager, you will be part of a dynamic team that strives to provide excellent customer service and drive sales growth.Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team. The...

  • Restaurant General Manager

    2 weeks ago

    Springdale, Arkansas, United States Raising Cane's Full time

    About the RoleThe Restaurant Manager is a key member of the Raising Cane's team, responsible for supporting the Restaurant Leader in day-to-day operations and upholding the company's standards and culture.Key ResponsibilitiesShift Management: Ensure operations meet Raising Cane's standards in all restaurant zones during a shift, act as manager on duty, and...

  • Assistant Community Manager

    1 month ago

    Springdale, United States RHP Properties Full time

    Job DescriptionJob DescriptionJob Description Who is RHP Properties?Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable...

  • Assistant Manager

    4 months ago

    Springdale, United States Freddy's Frozen Custard & Steakburgers Full time

    Since being established in 2002, Freddy’s Frozen Custard & Steakburgers has opened more than 325 locations and earned the title as one of the fastest growing chains in the country!Visit FreddysUSA.com to see our growth.We’re looking for great Assistant Managers who loves working with people – that’s what our business is all about. We’re looking for...

  • Assistant Manager

    2 weeks ago

    Springdale, Arkansas, United States GPM Investments LLC Full time

    Job DescriptionOverviewGPM Investments LLC is seeking a highly motivated and experienced Assistant Manager to join our dynamic team at our thriving convenience store. As an Assistant Manager, you will play a key role in driving success and contributing to the growth of our business.Key ResponsibilitiesStore Operations: Collaborate with the Store Manager to...

  • Assistant Branch Manager

    3 weeks ago

    Springdale, United States First Convenience Bank Full time

    * Assist the Center/Branch Manager in the daily operation of staff * Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns* Control security video process as directed by policy and upper management* Assist in the delivery of quality customer service through personal contact with customers and prospects, and...

  • Assistant Culinary Manager

    1 week ago

    Springdale, Arkansas, United States Morrison Healthcare Full time

    ASSISTANT CULINARY MANAGER - HOURLY (FULL-TIME)We are seeking a full-time ASSISTANT CULINARY MANAGER - HRLY to join our dynamic team.Key Responsibilities:Assist the Executive Chef in preparing and cooking meals.Oversee the activities of kitchen staff and other food service personnel.Take charge of kitchen operations and staff in the absence of the Executive...

  • Assistant Site Manager

    2 weeks ago

    Springdale, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionAre you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Site Manager position at Zips Car Wash located at 11346 Princeton Pike Springdale, OH, is the perfect position for you!  As our Assistant Site Manager, you will oversee the smooth daily operations of the car wash...

  • Assistant Manager of Quality

    3 months ago

    Springdale, United States CSL Full time

    The Assistant Manager Quality (AMQ) reports to the Associate Director Quality. This position is located onsite at our center. The Role Ensure the center is "inspection ready" by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system. Manage the Quality Control program, calibrations management,...

  • Restaurant Assistant Manager

    2 weeks ago

    Springdale, United States The Restaurant Zone Full time

    Job DescriptionJob DescriptionA highly successful full service restaurant is seeking an energetic and eager Assistant Manager to lead their team at their Springdale location. This person is hands on, present on the floor, incentivizes, and holds customer service to its highest standard. If you like a unique culture and want to be yourself at work, apply...

  • Power Generation Technician

    3 weeks ago

    Springdale, Arkansas, United States Nixon Power Services Full time

    Job OverviewCompany Background: Nixon Power Services has established itself as a premier distributor of Kohler Power generators worldwide, boasting a rich history of accomplishments. We operate in a fast-paced environment that emphasizes flexibility and a proactive mindset towards new challenges. Our workforce is composed of dedicated and approachable...

  • Power Generation Technician

    2 weeks ago

    Springdale, Arkansas, United States Nixon Power Services Full time

    Job OverviewNixon Power Services is a leading distributor of Kohler Power generators, with a rich history of success spanning over 100 years. We operate in a dynamic environment that values flexibility, a willingness to take on new challenges, and a "can do" attitude. Our team is passionate about providing premium services to customers, and we're seeking...

  • Generator Maintenance Specialist

    2 weeks ago

    Springdale, Arkansas, United States Nixon Power Services Full time

    Job OverviewNixon Power Services is a leading distributor of Kohler Power generators, with a rich history of success spanning over 100 years. We operate in a dynamic environment that values flexibility, a willingness to take on new challenges, and a "can do" attitude. Our team is passionate about providing premium services to customers, and we're seeking...

  • Assistant Car Wash Manager

    2 weeks ago

    Springdale, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionAre you enthusiastic about leading teams to success and providing outstanding customer service? If so our Assistant Car Wash Manager position at Zips Car Wash located at 11346 Princeton Pike Springdale, OH, is the perfect position for you!  As our Assistant Car Wash Manager, you will oversee the smooth daily operations of the...

  • Restaurant Operations Manager

    2 days ago

    Springdale, Arkansas, United States Ampler Burgers Full time

    Assistant Restaurant Manager Job DescriptionThe Assistant Restaurant Manager plays a crucial role in ensuring the smooth operation of our restaurant. Reporting directly to the Restaurant General Manager, this individual is responsible for managing daily restaurant operations, including financial controls, people development, guest service, and compliance.Key...

  • Bilingual Administrative Assistant

    3 weeks ago

    Springdale, Arkansas, United States Newly Weds Foods- Springdale, AR Full time

    Job OverviewPosition Summary:The Receptionist and Human Resources Assistant plays a crucial role in managing the front desk operations and welcoming guests. This position entails providing clerical support to the Human Resources team, assisting with assessments, basic data management, and daily administrative tasks.Employee Benefits:Comprehensive Medical...

  • Assistant Manager | Casual Dining

    1 month ago

    Springdale, United States The Restaurant Zone Full time $40,000 - $47,000

    Job DescriptionJob DescriptionA well-known casual dining franchise group is looking for an Assistant Manager to join their organization. This is a mid-large sized group, that's very established and offers a dynamic and rewarding career. What's in it for you?$40-$47k base salary (possibly more for top-notch candidates)Strong BonusFull Benefits...