Revenue Operations Analyst

4 weeks ago


Raleigh, United States Bandwidth Full time
Job DescriptionJob Description

Who We Are:

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform-as-a-Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

As Revenue Operations Analyst you will build relationships and trust between Strategy and Operations and the senior leaders in our commercial organization. Your role as a Strategy and Operations Analyst is a critical pillar that will drive our commercial organization and leaders strategy and planning cycles

What You'll Do:

  • Support the annual sales bottom-up planning process across global commercial organization, including business modeling, territory planning, headcount setting and allocation, role definitions, capacity analysis, quota setting and deployment, in close partnership with CRO and their direct reports, Finance and other cross-functional leadership
  • Lead the Monthly and Quarterly business review process by communicating with Sales VPs, ensuring views are accurate and timely in DOMO and consolidating information into presentations for each VP and the CRO
  • Support Annual Operating Planning for unified goals. You ensure there is accountability, visibility and transparency within the revenue engine from the moment we capture a prospect, contract, onboard, renew, upsell and in the event they decide to leave our business.
  • Assist with driving key revenue-generating programs that improve the efficiency and effectiveness of the commercial teams.
  • Trusted advisor to the Sales Leaders in your respective group of focus.
  • Communicate often with team members and stakeholders to provide support, transparency and ensure timely delivery of information.

What You Need:

  • At least 2-3 years of experience working with or within a Sales or Revenue Operations organization
  • SaaS and or Cloud Communications industry experience
  • Demonstrated understanding of the full sales funnel
  • Strong communicator with an analytical eye
  • Proficient in Google Sheets / Excel and Google Slides
  • Desire to learn and grow within a high performing team
  • Strong management, analytical and organizational skills
  • Ability to manage tasks across multiple projects simultaneously
The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply You won't want to miss the opportunity to be a part of the BAND.

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