Veteran's Services Supervisor

3 weeks ago

Champaign, United States Rosecrance Inc. Full time
Job DescriptionJob Description

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose: Facilitate, coordinate, and supervise all components of the Veteran Services program. Provide and monitor continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of behavioral health treatment services to veteran clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications/Basic Job Requirements:

  • Master’s Degree in Psychology, Counseling, Social Work or related field
  • Demonstrated experience in direct clinical supervision of professionals engaged in group, family, and individual counseling, or an equivalent combination of education and training
  • Must qualify as a Licensed Practitioner of the Healing Arts (LPHA) per Illinois Department of Mental Health Rule 132
  • Military experience, affiliation or proven track record in supporting and advocating for veterans preferred
  • Proven proficiency and expertise in clinical skills, demonstrated through successful application in healthcare settings
  • Ability to navigate and complete documentation in the electronic health record
  • Competence in using common computer applications such as word processing, spreadsheet, and presentation software.
  • Sufficient writing skills to accurately complete required documentation within the time frames prescribed
  • Ability to present and coordinate lectures for clients, parents, staff, or community organizations
  • Self-starter with ability to work independently and with a team
  • Valid driver’s license and ability to meet agency insurance requirements
  • Personal transportation required
  • Belief in the mission and vision of Rosecrance

Essential Responsibilities:

  1. Adhere to prescribed work hours set by leadership, with readiness for additional hours as needed and on-call availability.
  2. Provide comprehensive supervision for assigned team members including orientation, training, conducting regular supervisory meetings with constructive feedback, coordinating scheduled evaluations, and implementing disciplinary interventions as necessary.
  3. Provide oversight and direction to assigned community-based teams.
  4. Provide clinical supervision to team members.
  5. Conduct clinical review of treatment planning for clients and ensure completion, review, and signing of all required clinical documentation.
  6. Ensure that individual and group census numbers are within required fidelities.
  7. Provide individual, family, and group intervention services as needed.
  8. Provide case management and group coverage when needed.
  9. Facilitate team meetings and case reviews.
  10. Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision provided by leadership.
  11. Become familiar with all related state and county contracts, and complete monthly reports as required.
  12. Ensure that client service records are maintained consistent with all licensing, accreditation, and funder requirements.
  13. Present and coordinate lectures for clients, parents, staff, and community resources as needed.
  14. Assist in leadership of the weekly clinical team meetings.
  15. Provide administrative back-up for on-call.
  16. Serve as a member of the Administrative Team and participate in all team meetings and activities.
  17. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  18. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
  19. Deliver exceptional customer service consistently to every customer.
  20. Serve as a role model and demonstrate positive guest relations in representing the agency.
  21. Assume other related responsibilities as delegated by leadership.

Schedule: 8-hour shifts

  • Shift: 8:30am - 5:00pm
  • Monday through Friday

Work Location: Champaign, IL OR Rockford, IL

  • Can be located in the Rockford region or Champaign region

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan with certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

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