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Benefit Specialist

2 months ago


Melville, United States Prestige Employee Administrators Full time
Job DescriptionJob DescriptionPrimary Role:
  • Manage full suite of Employee Benefits
  • Primary Benefit liaison for Clients; Work Site Employees; Brokers & Insurance Vendors
Roles & Responsibilities
  • Provide guidance with the help of colleagues and / or resolve service problems to both employees and clients pertaining to:
    • Claim Issues
    • Eligibility problems
    • Billing discrepancies
    • Benefit problems
  • Manage communications materials for client worksites and co-employees regarding benefits in addition to any changes in benefits
  • Attend appropriate industry functions and participate in relevant industry training.
  • Develop an extensive knowledge of insurance coverage, markets and changes.
  • Conduct presentations and meet with employees to discuss the array of benefit choices available
  • Participate in vendor meetings
  • Process life event and status changes
  • Manage the renewal process
    • Communicate renewal materials to client and broker
    • Prepare materials for employees based on client specifications
    • Review system update of changes
    • Presentation of changes in person or via Ring Central
    • Benefit Enrollment portal assistance
    • Auditing and confirming for clients the employees who have enrolled and their elections
  • Work alongside HRBP’s, and payroll specialists to support the client
  • Manage Client expectations
  • Oversee the administration of non-Prestige plans
Required Skills:
  • Excellent written, oral, presentation skills
  • Growing understanding of employee group benefits including COBRA
  • Strong analytical abilities; ethics and discretion
  • Comfortable presenting to diverse groups of people
  • Ability to work independently or as part of a team
  • Strong computer skills and the ability to adapt to new systems.
  • The ability to work in a high-pressure environment

    Required Experience:
  • Minimum of four years of experience in group employee benefits.
  • Understanding of employee benefit plans and insurance terminology
  • Bachelor’s degree or high school diploma with equivalent work experience
  • NY Health and Life License a plus but not required.

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