Debt Recovery Specialist

1 week ago


Melville, New York, United States Priority Concepts Inc. Full time
Job Title: Debt Recovery Specialist

At Priority Concepts Inc., we are seeking a skilled Debt Recovery Specialist to join our team. As a Debt Recovery Specialist, you will be responsible for contacting clients to collect outstanding payments, while maintaining trustful relationships and ensuring timely payments.

Key Responsibilities:
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
Requirements and Skills:
  • Proven experience as a Debt Recovery Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma; Associate's/Bachelor's degree is a plus

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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