Business Services Scheduler for Imaging Services

1 week ago


Statesville, United States Piedmont Healthcare PA Full time
Job DescriptionJob DescriptionDescription:

GENERAL SUMMARY OF DUTIES:

Well-versed individual, with the ability to liaison between patients, physician offices, and imaging modality offices. Will conduct skillful use of systems, communication, research, assessment and resolution. Responsible for scheduling patient imaging studies, relaying prep information, obtaining pre-authorizations and pre-certifications if required by insurance payer. Proficient in keeping a calm and collective attitude throughout. The Business Services Scheduler will retain and provide essential information to resolve any inaccuracies generated in Piedmont HealthCare patient accounts. Overall, committed to the Mission and Vision of Piedmont HealthCare.


ESSENTIAL FUNCTIONS:

  • Schedule imaging studies as assigned by office via work queue list. Inform referring office and patient of prep requirements as needed.
  • Provide clear and concise instruction and direction to patient regarding imaging study requirements.
  • Provide excellent customer service to patients and physician offices.
  • Thorough understanding and compliance with federal and state billing regulations including protected health information.
  • Communicate with satellite offices to research and configure activity in patient accounts, such as visits, coding, billing, etc.
  • Willingly assist with all customer service related functions to grow business and create positive patient relations.

EDUCATION:

  • Required: High School Diploma
  • Preferred: Associates Degree in Business, Finance, Health Information Management, or a related field.


EXPERIENCE:

  • Minimum 2-year experience in an Imaging Department, Hospital or Physician Office experience with Reception, Scheduler, MOA, CMA or RT that is no longer interested in patient facing clinical duties with clear understanding of medical terminology.
  • Professional communicator
Requirements:

KNOWLEDGE AND SKILL REQUIREMENTS:

  • Fast learner
  • Comfortable with communicating clinical information from the medical record to insurance companies to obtain authorization for imaging procedures.
  • Positive personality, Team Player for a busy department.
  • Exceptional Customer Service skills
  • Must be a master at multi-tasking, a quick learner with outstanding computer skills, excellent communicator both written and verbal.

ENVIRONMENTAL/WORKING CONDITIONS:

Normal office environment with evening or weekend work upon request.


PHYSICAL/MENTAL DEMANDS:

Requires the ability to lift up to 10 pounds and occasionally lifting and/or carrying articles such as coding books, reams of paper, etc. Requires prolonged sitting, some bending, stooping and stretching. Requires eye/hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing, speaking voice, and eyesight to prepare and communicate claims, letters, and reports. Requires the ability to discuss sensitive matters with patients, staff members and physicians. The position requires the ability to maintain composure when dealing with difficult people and situations.



  • Statesville, North Carolina, United States Piedmont Healthcare PA Full time

    Job Description**Job Summary:**We are seeking a highly skilled and detail-oriented Business Services Scheduler to join our team at Piedmont Healthcare PA. As a Business Services Scheduler, you will play a critical role in ensuring the smooth operation of our imaging services department.Key Responsibilities:Scheduling and Coordination: Schedule imaging...


  • Statesville, North Carolina, United States Piedmont Healthcare PA Full time

    Job Description**Job Summary:**We are seeking a highly skilled and detail-oriented Business Services Scheduler to join our team at Piedmont Healthcare PA. As a Business Services Scheduler, you will play a critical role in ensuring the smooth operation of our imaging services department.Key Responsibilities:Scheduling and Coordination: Schedule imaging...


  • Statesville, North Carolina, United States Home Instead Senior Care Full time

    Objective:The Client Service Scheduler is tasked with a range of responsibilities focused on the effective coordination of service appointments for clients. This role is crucial in ensuring that clients and Care Professionals are matched to deliver exceptional service, fostering meaningful relationships. The Scheduler will utilize the Well Sky (ClearCare)...


  • Statesville, North Carolina, United States Home Instead Senior Care Full time

    Objective:The Client Service Scheduler plays a crucial role in managing the logistics of service appointments for clients. This position is dedicated to aligning clients with Care Professionals to ensure exceptional service delivery, focusing on fostering meaningful relationships. The Scheduler will utilize the Well Sky (ClearCare) platform to ensure that...


  • Statesville, North Carolina, United States Home Instead Senior Care Full time

    Objective:The Client Service Coordinator is tasked with a diverse range of responsibilities aimed at efficiently organizing service schedules for clients. This role is pivotal in ensuring that clients and Care Professionals are paired effectively, thereby fostering exceptional relationships and delivering top-notch service.The Coordinator will leverage the...


  • Statesville, United States ASK Consulting Full time

    Job DescriptionJob Description"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Business Services Specialist Location: Statesville NC 28625Duration: 12 Months ContractPay Range: $18/hr. on W2 Job Description:Job Details: Under...


  • Statesville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is a key member of our hotel team, responsible for providing exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGuest Service: Respond to guest...


  • Statesville, North Carolina, United States Iredell Memorial Hospital Incorporated Full time

    Job OverviewPosition Summary: The role involves gathering essential information necessary for confirming appointments for outpatient services directly from patients and referring physician offices. The individual will also be tasked with collecting vital demographic and financial details to establish a comprehensive registered account for scheduled...


  • Statesville, United States Piedmont Healthcare PA Full time

    Job DescriptionJob DescriptionDescription:We are looking for professional, patient-focused individuals to join our team of revenue cycle professionals. A positive attitude and professional demeanor are key attributes. The ideal candidate will demonstrate a basic understanding of health insurance, medical benefits and physician coding along with a high degree...


  • Statesville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative plays a vital role in ensuring a positive experience for our hotel guests. As a key member of our front desk team, you will be responsible for providing exceptional customer service, responding to guest requests, and proactively anticipating their needs.Key ResponsibilitiesGuest Service: Provide excellent customer...

  • Guest Service Rep

    2 weeks ago


    Statesville, United States Strand Hospitality Services Full time

    Description Join the Fairfield Inn & Suites by Marriott Statesville, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major...

  • Guest Service Rep

    1 week ago


    Statesville, United States Strand Hospitality Services Full time

    Description Join the Fairfield Inn & Suites by Marriott Statesville, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the...

  • Service Coordinator

    2 days ago


    Statesville, North Carolina, United States Home Instead Senior Care Full time

    Job SummaryThe Service Coordinator is a vital member of our team at Home Instead Senior Care, responsible for coordinating scheduling services for clients. This role requires excellent communication and organizational skills, as well as the ability to work independently and maintain confidentiality.Key ResponsibilitiesClient Scheduling: Schedule clients and...

  • Service Coordinator

    4 weeks ago


    Statesville, United States Home Instead Senior Care Full time

    Objective: The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and Care Professionals in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. This person will utilize the...

  • Mammography Tech

    3 months ago


    Statesville, United States Frye Regional Medical Center Full time

    Job Summary Performs mammography procedures in accordance with applicable scope and standards of practice. COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions ...


  • statesville, United States Frye Regional Medical Center Full time

    Job DescriptionJob SummaryPerforms mammography procedures in accordance with applicable scope and standards of practice.COMPANY DESCRIPTIONFrye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential...

  • Service Professional

    3 months ago


    Statesville, United States Mr Handyman Full time

    Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we're growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for highly-skilled craftsman who can "do it...


  • Statesville, United States Frye Regional Medical Center Full time

    Job SummaryPerforms mammography procedures in accordance with applicable scope and standards of practice.COMPANY DESCRIPTIONFrye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.Essential FunctionsReviews...


  • Statesville, United States J.P.'s Plumbing & Heating, Inc. Full time

    Job DescriptionJob DescriptionWorking at J.P.'s Plumbing and Heating in Statesville, NC, offers more than just a job - it's a chance to join a friendly, family-oriented service company with deep roots in Iredell County since 1965. We pride ourselves on our stellar reputation, earned through years of dedicated service and countless satisfied customers...


  • Statesville, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434331 Address: 229 Mocksville Highway Suite A Statesville, NC, 28625 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain...