Information/Mail Clerk
2 weeks ago
The Information/Mail Clerk is responsible to public needs and disseminates census reports on a timely basis.
Duties and Responsibilities
- Alphabetizes patient's mail ensuring room numbers at on all pieces of mail.
- Group mail by floors and forward to transportation for delivery of mail in a timely fashion.
- Forwards all mail on discharged patients to their home address.
- Establish priorities during routine daily operations, addressing time-sensitive matters first, while also accomplishing day-to-day tasks and duties.
- Effectively triages tasks and events according to urgency level, impact on patients and outcomes desired under special conditions (e.g., during crises and emergencies).
- Incorporates recognition of cultural impact on understanding and effectively uses interpreters and language translation devices.
- Effectively assess and adjust to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective.
- The ability to shift focus as necessary, and take reasonable action, even when faced with various levels of uncertainty.
- Makes choices that result in maximum completion of essential duties and minimum personal stress.
- Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
High School Diploma or equivalent required
- Exemplary customer service skills, including the ability to negotiate and problem-solve
- Ability to communicate using clear and well organized oral and written techniques.
- Strong Attention to detail
- Ability to work within deadlines with frequent interruptions.
#ZINGNJ #ZIP
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