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Client Service Specialist

2 months ago


Los Angeles, United States Top Tier Reps LLC Full time $76,000 - $107,000
Job DescriptionJob Description

Position: Client Service Specialist (Legal Secretary) - Litigation
Location: Los Angeles, CA

Our client is a leading international law firm known for delivering innovative legal solutions to top financial institutions and Fortune Global 500 companies. With a robust global presence, they are dedicated to service, innovation, and professional growth.

Role Overview:

Our client is seeking an experienced Client Service Specialist with a background in litigation to provide comprehensive administrative support to attorneys in their Employment Department. This role involves managing a variety of tasks to ensure effective support for both internal and external clients.

Key Responsibilities:
  • Administrative Support: Provide robust administrative assistance, including finance and billing tasks, time and expense entry, and preparing client presentations.
  • Calendar and Deadline Management: Manage attorneys' calendars, coordinate pending matters, and track deadlines with meticulous follow-through.
  • Task Coordination: Delegate tasks and coordinate with Firm resources, such as Document Processing and Office Services.
  • Document Preparation: Prepare complex legal documents, handle court filings, and apply legal expertise to practice tasks.
  • Client Billing: Support billing processes by managing time entry, proofreading client bills, and handling expense reporting.
  • Advanced Excel Utilization: Use advanced Excel skills for legal projects and administrative tasks.
  • Document Formatting: Create, edit, and format tables of contents and tables of authorities in pleadings.
  • Service Management: Oversee legal and administrative practices of attorneys, ensuring service levels meet client requirements.
  • Overtime: Work additional hours as needed to fulfill job responsibilities.
Proficiencies:
  • Organizational Skills: Advanced organizational, prioritization, and delegation skills.
  • Detail Orientation: Ability to work independently and as part of a team in a fast-paced environment.
  • Technical Skills: Advanced proficiency in MS Word, MS Outlook, MS Excel, MS PowerPoint, and document management systems.
  • Billing Knowledge: Understanding of timekeeping, expense processing, and legal billing practices.
  • Communication: Excellent written and verbal communication skills with a strong ability to meet deadlines and adhere to Firm policies.
Qualifications:
  • Education: Associate’s degree required; Bachelor’s degree preferred.
  • Experience: Minimum of 5 years of experience in litigation (preferred).
Compensation and Benefits:
  • Salary: $76,100 to $107,350 annually, based on experience and relevant factors.
  • Benefits: Comprehensive benefits package, including medical, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and retirement plans.
  • Additional Benefits: Paid holidays, generous PTO, family support benefits, wellness programs, and employee discounts.

This position offers a dynamic opportunity to contribute to a global law firm while supporting a fast-paced litigation team.

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