Systems Engineer, Associate to Mid Level

1 month ago

Florence, United States ACS Technologies Full time
Job DescriptionJob Description

Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.


ACS Technologies is seeking a Systems Engineer to join their Managed Services team. We are looking for someone at the Associate to Mid level. The Systems Engineer, Managed Services (SEM) provides assistance in implementation, testing, debugging, documenting, and the management of Managed Services customer facing systems and devices. The SEM also integrates data across these systems to meet the dynamic needs of the business. The SEM is accountable for maintaining approved standards and quality within his/her team and contributing to these across all teams. The SEM is responsible for independently, or with the assistance of the Sr. Systems Engineer, resolving standard and high level issues while increasing his or her technical know-how and expertise. The SEM assists in ensuring that management and scalability are addressed as customer needs evolve.


What You’ll Do:

  • Resolves routine standard level customer issues escalating as necessary; assists on projects, provides technical expertise, and contributes to the IT community.

  • Maintains and improves quality of customer facing systems.

  • Monitors and implements preventative actions to keep unplanned downtime at a minimum. Researches and implements updates and upgrades as appropriate.

  • Documents systems administered in a timely, accurate manner and maintains appropriate visibility in managed systems.

  • Accomplishes day-to-day project work effectively and meets project commitments.

  • Follows all standards and best practice methodologies.

  • Assists in implementing new and better tools and methodologies.


What We’re Looking For:

  • BS in Computer Science or related, with 0-5 years of systems administration or engineering experience, or an equivalent mix of education and experience

  • Has experience in at least one of the three areas below, with proven working knowledge in the remaining Server and or systems administration:

    • Network administration

    • 3rd party cloud computing design and implementation

  • Proven technical skills and the ability to communicate technical ideas to diverse individuals Ability to troubleshoot and resolve technical issues


Why You Want to Work Here:

  • Outstanding benefits package, including 6% 401(k) match

  • Free Wellness Clinic staffed by a Nurse Practitioner

  • A caring, friendly work environment

  • The opportunity to positively impact ministries


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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