See more Collapse

Customer Service Trainee

1 month ago

McLean, United States EC Sales Firm Full time
Job DescriptionJob Description

Edge Concepts is an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.

You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firm that offers excellent career progression.

Here at Edge Concepts, our company holds four key values:

  • Leadership: Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.
  • Honesty: If you want to be trusted personally or professionally, you must be honest.
  • Growth: We measure growth by the tenacity in someone’s work ethic, which guarantees an outstanding outcome.
  • Professional Development: Professional development comes from a commitment to excellence. “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor” - Vince Lombardi

Essential Skills:

  • Clear written and verbal communication skills
  • Strong relationship management skills
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Business acumen in the marketing and client relations field is preferred
  • Must understand and comply with applicable regulations and standard operational procedures
  • Must ensure that all transactions are executed properly and meet compliance guidelines

Core Responsibilities:

  • Provide high-quality service to each of our clients
  • Maintain client confidentiality at all times
  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client

Powered by JazzHR

EhwMvmcVho

We have other current jobs related to this field that you can find below

  • Customer Service Representative

    2 weeks ago

    McLean, United States Customer Labs Full time

    6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we'd love for you to join our team as a remote Customer Service Champion! In this role, you'll be the first line of contact for...

  • Customer Service Trainee

    3 weeks ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...

  • Customer Service Trainee

    3 weeks ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...

  • Customer Service Trainee

    1 week ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...

  • Entry Level Management Trainee

    3 weeks ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWho We Are: we are a local firm specializing in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – we use proven marketing methods and is responsible for bridging the gap between the services our clients provide and the target market in which they...

  • Entry Level Management Trainee

    3 weeks ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWho We Are: we are a local firm specializing in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – we use proven marketing methods and is responsible for bridging the gap between the services our clients provide and the target market in which they...

  • Entry Level Management Trainee

    3 weeks ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWho We Are: we are a local firm specializing in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – we use proven marketing methods and is responsible for bridging the gap between the services our clients provide and the target market in which they...

  • Entry Level Management Trainee

    1 week ago

    McLean, United States ECI Group Full time

    Job DescriptionJob DescriptionWho We Are: we are a local firm specializing in marketing, sales, and brand management for some of the most exciting and well-known companies in the world today. Simply put – we use proven marketing methods and is responsible for bridging the gap between the services our clients provide and the target market in which they...

  • Customer Service Representative

    1 week ago

    McLean, United States Wohn-Service-Team Full time

    6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about delivering exceptional customer service experiences? where we're seeking a dedicated Customer Service Representative to provide top-notch support to our valued clients. This remote position allows you to work from the comfort of your own home, while...

  • Customer Service Representative

    3 weeks ago

    McLean, United States Infinite Icons Full time

    Job DescriptionJob DescriptionInfinite Icons is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer...

  • Customer Service Specialist

    4 days ago

    McLean, United States Robert Half Full time

    The CSR is responsible for supporting the customer’s needs from an administrative perspective. This includes obtaining and presenting pricing, receiving, and processing orders, and ensuring that any customer satisfaction issues that come up throughout the course of these activities are addressed. The CSR is also responsible for completing the paperwork...

  • Customer Service Specialist

    4 days ago

    McLean, United States Robert Half Full time

    The CSR is responsible for supporting the customer’s needs from an administrative perspective. This includes obtaining and presenting pricing, receiving, and processing orders, and ensuring that any customer satisfaction issues that come up throughout the course of these activities are addressed. The CSR is also responsible for completing the paperwork...

  • Seafood Customer Service

    2 months ago

    McLean, United States Wegmans Food Markets Full time

    Location: 1835 Capital One Drive South McLean, VA 22102 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).Shifts start as early as 6am Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $15.50 - $16 / hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling,...

  • Customer Service Specialist

    1 month ago

    McLean, United States Amentum Full time

    Customer Service SpecialistReceives customer service calls and work-order requests, via telephone, computer network, or in-person. Enters request data into either a computerized maintenance management system or an automated database. Eight-hour work schedule, Monday through Friday.Responsibilities Handle all inbound and outbound calls in an articulate,...

  • Bakery Customer Service

    3 weeks ago

    McLean, United States Wegmans Food Markets Full time

    Job DescriptionSchedule: Part timeAvailability: Morning, Afternoon (Includes Weekends). Shifts start as early as 5amAge Requirement: Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital One Drive SouthPay: $15.50 - $16 / hourJob Posting: 07/18/2024Job Posting End: 08/15/2024Job ID:R0216901EARN A BONUS UP TO $500! Hiring immediately!we are a...

  • Produce Customer Service

    6 days ago

    McLean, United States Wegmans Food Markets Full time

    Schedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5amAge Requirement: Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital One Drive SouthPay: $15.50 - $16 / hourJob Posting: 08/02/2024Job Posting End: 08/30/2024Job ID:R0218575EARN A BONUS UP TO $500! Hiring immediately!At Wegmans our...

  • Produce Customer Service

    6 days ago

    McLean, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5am Age Requirement: Must be 18 years or older Location: McLean, VA Address: 1835 Capital One Drive South Pay: $15.50 - $16 / hour Job Posting: 08/02/2024 Job Posting End: 08/30/2024 Job ID:R0218575 EARN A BONUS UP TO $500! Hiring immediately! At...

  • Produce Customer Service

    6 days ago

    McLean, United States Wegmans Food Markets Full time

    Schedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5amAge Requirement: Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital One Drive SouthPay: $15.50 - $16 / hourJob Posting: 08/02/2024Job Posting End: 08/30/2024Job ID: R0218575EARN A BONUS UP TO $500! Hiring immediately! At...

  • Customer Service Representative

    2 months ago

    McLean, United States VIATEQ Corporation Full time

    Job DescriptionJob DescriptionVIATEQ Corporation is recruiting for a Customer Service Representative / Call Center Agent to support our clients. In this role, you will respond to inbound calls, document details of your conversation, and use scripts and other resources to guide conversations.Important InformationThis role for government clients will require...

  • Customer Service Representative

    3 weeks ago

    McLean, United States VIATEQ Corporation Full time

    Job DescriptionJob DescriptionVIATEQ Corporation is recruiting for a Customer Service Representative / Call Center Agent to support our clients. In this role, you will respond to inbound calls, document details of your conversation, and use scripts and other resources to guide conversations.Important InformationThis role for government clients will require...