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Customer Service Representative
1 month ago
6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we'd love for you to join our team as a remote Customer Service Champion In this role, you'll be the first line of contact for our valued clients, providing them with friendly and informative support. You'll answer their questions, address their concerns, and ensure they have a positive experience. Here's What You'll Do Be a champion for our clients, providing exceptional service with empathy and a positive attitude. Become a product expert, confidently using resources to answer questions and offer accurate information. Navigate technical systems with ease, including phones, computers, and our internal programs. Collaborate with colleagues to ensure all client needs are met efficiently. We're Looking For Someone Who Has a high school diploma or equivalent and strong computer skills. Can clearly communicate and build rapport with clients over the phone. Thrives in a fast-paced environment and enjoys working independently. Is a quick learner and eager to master new things. A Bonus If You Have Experience in customer service (especially call centers). Fluency in a second language. A Public Trust security clearance (applicable for government clients only). Knowledge of the insurance, healthcare, or finance industries. We offer a positive and supportive work environment, competitive pay, and the opportunity to make a real impact Employment Type: Full-Time Skills HUMAN RESOURCES SERVICES OTHER #J-18808-Ljbffr
