![VIATEQ Corporation](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
VIATEQ Corporation is recruiting for a Customer Service Representative / Call Center Agent to support our clients. In this role, you will respond to inbound calls, document details of your conversation, and use scripts and other resources to guide conversations.
Important Information
- This role for government clients will require your ability to obtain a public trust entry of duty security clearance.
The Successful Customer Service Agent Will
- Demonstrate a strong customer focus rooted in empathy
- Maintain sufficient reliable private internet connection, not supplied by use of cellular data with the ability to hardwire via ethernet cable
- Proficiently utilize online reference materials relating to the program to provide confident, accurate, and efficient information
- Utilize technical systems, effectively and efficiently, including desktop, call center specific phone systems and the internet
- Meet department quality assurance standards and metrics
- Educate and answer questions from customers, providing the most up-to-date information about the program
- Follow protocol and to apply sensitivity and discretion in handling confidential information
Must Have (Required):
- Minimum High School Diploma or GED
- Strong computer skills
- Ability to pass language knowledge assessment
- Strong internet connection due to the remote nature of this role
Nice to Have (Not Required):
- Bilingual or Multilingual
- Previous experience as a Customer Service Representative
- Previously cleared for a Public Trust Entry of Duty Clearance Level (Government Clients Only)
- Licenses in Insurance, Healthcare, and/or Finance sectors
- Previous experience with FEMA Call Center
VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
-
Customer Service Representative
1 month ago
McLean, United States Wohn-Service-Team Full time6 - 10 years McLean, VA Full-time Remote 1 day ago About the role About the role Are you passionate about delivering exceptional customer service experiences? where we're seeking a dedicated Customer Service Representative to provide top-notch support to our valued clients. This remote position allows you to work from the comfort of your own home, while...
-
Customer Service Representative
4 days ago
McLean, United States Sparks Group Full timeJob Summary: Sparks Group is seeking Customer Service Representatives in preparation for a call center project which will be activated in the case of a hurricane making landfall in Florida. Should this project become activated, you would be the initial point of contact for individuals reporting home damage caused by a hurricane or tropical storm. If you are...
-
Customer Service Representative
5 days ago
McLean, United States Sparks Group Full timeJob Summary: Sparks Group is seeking Customer Service Representatives in preparation for a call center project which will be activated in the case of a hurricane making landfall in Florida. Should this project become activated, you would be the initial point of contact for individuals reporting home damage caused by a hurricane or tropical storm. If you are...
-
Customer Service Representative
5 days ago
McLean, United States EagleBank Full timeOverview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is...
-
Customer Service Representative
5 days ago
McLean, United States EagleBank Full timeOverview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is...
-
Healthcare Customer Service Representative
2 months ago
McLean, United States VIATEQ Corporation Full timeJob DescriptionJob DescriptionVIATEQ Corporation is recruiting for a Customer Service Representative / Call Center Agent to support a client in healthcare. In this role, you will respond to inbound calls, document details of your conversation, and use scripts and other resources to guide conversations.Important InformationThis role is for a government client...
-
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionWe are a growing sales and marketing company currently seeking a goal-driven, motivated Sales Support Representative in the area! Looking for an Entry Level position that provides training? Look no more! The Sales Support Representative will be trained to interact with customers to answer general inquiries, explain the sales...
-
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionWe are a growing sales and marketing company currently seeking a goal-driven, motivated Sales Support Representative in the area! Looking for an Entry Level position that provides training? Look no more! The Sales Support Representative will be trained to interact with customers to answer general inquiries, explain the sales...
-
Customer Service Representative
4 weeks ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionInfinite Icons is currently hiring entry-level individuals with customer service, restaurant, retail or hospitality background for the Customer Service position. We have found that candidates working in these fields of customer service are very easy to train into our Customer Service position. We specialize in areas of customer...
-
Customer Support Representative
4 weeks ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionWe are one of the leading Promotional Marketing Firms in the Maryland and DC region. Our focus on customer service is unparalleled!Our goals are simple:Every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit!Our...
-
Customer Support Representative
1 month ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionWe are one of the leading Promotional Marketing Firms in the Maryland and DC region. Our focus on customer service is unparalleled!Our goals are simple:Every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit!Our...
-
Service Desk Representative
3 months ago
McLean, United States VTG Full timeOverview: VTG is looking for a Service Desk Representative in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The Service Desk Representative is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite. Responsibilities: The Service Desk Representative is responsible for performing daily operations of the service desk as...
-
Service Desk Representative
3 months ago
McLean, United States VTG Full timeJob DescriptionJob DescriptionVTG is looking for a Service Desk Representative in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The Service Desk Representative is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite.What will you do?The Service Desk Representative is responsible for performing daily operations of...
-
Customer Service Trainee
4 weeks ago
McLean, United States ECI Group Full timeJob DescriptionJob DescriptionWe are an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Falls Church office on a permanent basis.You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers...
-
Produce Customer Service
3 weeks ago
McLean, United States Wegmans Food Markets Full timeLocation: 1835 Capital One Drive South McLean, VA 22102 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).Shifts start as early as 5am Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $15.50 - $16 / hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling,...
-
Sales Success Representative
4 weeks ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionAre you looking for a High Paying Sales Success Representative position that works during ESSENTIAL TIMES? We are the nation’s leader in the Sales & Consulting industry paving the way for outsourced customer acquisition solutions, target marketing, and direct sales. Our Sales Success Representatives are dedicated to assisting...
-
Sales Success Representative
3 weeks ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionAre you looking for a High Paying Sales Success Representative position that works during ESSENTIAL TIMES? We are the nation’s leader in the Sales & Consulting industry paving the way for outsourced customer acquisition solutions, target marketing, and direct sales. Our Sales Success Representatives are dedicated to assisting...
-
Seafood Customer Service
2 weeks ago
MCLEAN, United States Disability Solutions Full timeSchedule: Part timeAvailability: Morning, Afternoon (Includes Weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital One Drive SouthPay: $15.50 - $16 / hourJob Posting: 08/24/2024Job Posting End: 09/21/2024Job ID:R0220687EARN A BONUS UP TO $500! Hiring immediately!Our mission is to provide...
-
Seafood Customer Service
2 weeks ago
McLean, United States Wegmans Food Markets Full timeSchedule: Part time Availability: Morning, Afternoon (Includes Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: McLean, VA Address: 1835 Capital One Drive South Pay: $15.50 - $16 / hour Job Posting: 08/24/2024 Job Posting End: 09/21/2024 Job ID:R0220687 EARN A BONUS UP TO $500! Hiring immediately! Our mission is to...
-
Territory Sales Representative
1 month ago
McLean, United States Infinite Icons Full timeJob DescriptionJob DescriptionWhat are we looking for? We are currently looking for a full-time Territory Sales Representative to join our team working on an exciting new business development project. The ideal candidate will be dynamic, personable, and a driven self-starter with the ability to prospect sales opportunities.The Position: As a Territory Sales...