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Clinical Operations Manager
3 months ago
Responsibilities
Duties & Responsibilities:
- Understands and complies with all facets of employment law.
- Hires qualified team members following approved protocols and follows compensation guidelines.
- Minimizes patient schedule backlogs by utilizing the equipment capacity of the service area.
- Emphasizes an expectation of inter-center cooperation for improved operational effectiveness.
- Sets clear and specific expectations/objectives for team members and the department.
- Monitors and documents performance during performance periods.
- Ensures that all performance reviews are completed, conducted and turned in on time.
- Recognizes and provides coaching, counseling, and discipline as appropriate.
- Keeps all team members informed regarding internal issues and external developments.
- Provides team members with support and motivation.
- Exhibits objectivity and openness to other’s views; demonstrates ability to balance team and individual responsibilities.
- Delegates work appropriately and follows through to ensure optimal results.
- Provides team members development opportunities.
- Adheres to all OSHA regulations, RGX practices and generally accepted safety protocols.
- Demonstrates sound judgment.
- Actively promotes the practice and Radiologix in all interactions with team members and outside vendors.
- Recommends and seeks out new business opportunities.
- Develops strategies to achieve individual and business unit goals.
- Advocates change to maximize effectiveness and efficiency.
- Assists Imaging Center Team Leaders in preparing operating budgets and effectively analyzes financial performance against those budgets.
- Assist Imaging Center Team Leads and Managers in handling customer issues and concerns.
- Ensures each Imaging Center is in compliance with Patient Experience Standards.
- Complies with Radiologix purchase agreements.
- Other duties as assigned.
Education & Experience Requirements:
The above knowledge, skills and abilities may be demonstrated by a four-year degree in business or a related field or 5 years of medical imaging operations; management experience; and ARRT certification.