Current jobs related to Implementation Manager - Boston - Workable

  • Implementation Manager

    1 month ago

    Boston, United States Exclaimer Full time

    Onboarding Manager (US) – ExclaimerLocation: BostonDepartment: Customer SuccessReports to: Head of ImplementationWhy Join Us?At Exclaimer, we are passionate about delivering exceptional customer experiences. As an Onboarding Manager (US), you will play a critical role in ensuring our enterprise and mid-market customers are set up for success from day one....

  • Implementation Manager

    4 weeks ago

    Boston, United States Exclaimer Full time

    Onboarding Manager (US) – ExclaimerLocation: BostonDepartment: Customer SuccessReports to: Head of ImplementationWhy Join Us?At Exclaimer, we are passionate about delivering exceptional customer experiences. As an Onboarding Manager (US), you will play a critical role in ensuring our enterprise and mid-market customers are set up for success from day one....

  • Implementation Manager

    1 week ago

    boston, United States Exclaimer Full time

    Onboarding Manager (US) – ExclaimerLocation: BostonDepartment: Customer SuccessReports to: Head of ImplementationWhy Join Us?At Exclaimer, we are passionate about delivering exceptional customer experiences. As an Onboarding Manager (US), you will play a critical role in ensuring our enterprise and mid-market customers are set up for success from day one....

  • Implementation Manager

    1 month ago

    Boston, United States Exclaimer Full time

    Onboarding Manager (US) – ExclaimerLocation: BostonDepartment: Customer SuccessReports to: Head of ImplementationWhy Join Us?At Exclaimer, we are passionate about delivering exceptional customer experiences. As an Onboarding Manager (US), you will play a critical role in ensuring our enterprise and mid-market customers are set up for success from day one....

  • Strategic Implementation Manager

    1 week ago

    Boston, Massachusetts, United States Boston Medical Center Full time

    Position Summary:We are seeking a highly skilled Strategic Implementation Manager to join our dynamic Strategy team at Boston Medical Center Health System. As a key member of our team, you will play a critical role in leading change and driving strategic initiatives that transform our system for the better.Key Responsibilities: Manage key strategic projects...

  • Implementation Project Manager

    1 week ago

    Boston, Massachusetts, United States Trinnex Full time

    Job Description:This role oversees and serves as Implementation/Project Manager for multiple Trinnex software projects of moderate complexity. Evaluates and manages scope, schedule, and budget, provides project status/updates, and provides leadership to technical staff supporting the projects.Key Responsibilities:Completes leadCAST, waterCAST, and product...

  • Data Implementation Project Manager

    1 week ago

    Boston, Massachusetts, United States The Ceres Group Full time

    Job Title:Data Implementation Project ManagerJob Function:Program Manager for Data ImplementationLocation:Boston, MAIndustry:Asset ManagementJob Number:JOThe Ceres Group is revolutionizing the management of multi-asset class data from any service provider or data vendor for a more holistic and integrated view of asset holdings. This award-winning platform...

  • Strategy Implementation Manager

    1 month ago

    Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: We are looking for a Strategy Manager to join our vibrant and growing Strategy team. The Strategy team works closely with senior leadership and stakeholders across BMC Health System to own and advance high-priority initiatives that transform our system for the better. The Strategy Manager will play a very visible role in leading change at...

  • Project Manager for CPS Implementation

    1 week ago

    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Job DescriptionMassachusetts General Hospital (MGH) is seeking a highly skilled Project Manager to oversee the implementation of Collaborative Problem Solving (CPS) in organizations around the world. The successful candidate will work collaboratively with the MGH team and partner organizations to design and execute a comprehensive implementation plan for...

  • Implementation Specialist

    2 weeks ago

    Boston, Massachusetts, United States CODAMETRIX Full time

    Job DescriptionCodametrrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. Our solution supports improved patient care and drives efficiency under fee-for-service and value-based care models.We are passionate...

  • Project Manager

    1 week ago

    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job DescriptionWe are seeking a highly skilled Project Manager to join our team at Massachusetts General Hospital. The successful candidate will be responsible for managing and overseeing the implementation of Collaborative Problem Solving (CPS) in organizations around the world.Key ResponsibilitiesDesign and execute comprehensive implementation plans for...

  • Partnership & Implementation Manager - Massachusetts

    1 week ago

    Boston, Massachusetts, United States Children's Literacy Initiative Full time

    Job SummaryWe are seeking an Academic Leader to drive an instructional vision that aligns early literacy instruction and practice with culturally and linguistically relevant pedagogy. The successful candidate will demonstrate a deep commitment to anti-racism and educational equity, and will be responsible for managing a team of literacy coaches across a...

  • Senior HCM Implementation Project Manager

    4 weeks ago

    Boston, Massachusetts, United States Spencer Thomas Group Full time

    Job DescriptionJob Summary:Spencer Thomas Group is seeking a highly skilled Senior HCM Implementation Project Manager to join our team. As a key member of our implementation team, you will be responsible for leading the implementation of Human Capital Management (HCM) solutions for our clients. This is a unique opportunity to work with a leading HCM provider...

  • CyberArk Security Engineer

    1 week ago

    Boston, Massachusetts, United States Eliassen Group Full time

    Job DescriptionWe are seeking a skilled CyberArk Security Engineer to collaborate with our solution integrator on the implementation of CyberArk solutions, including Privilege Access Management (PAM), Endpoint Privilege Management (EPM), and Secure Cloud Access (SCA). The successful candidate will play a critical role in ensuring that these implementations...

  • Senior HCM Implementation Project Manager

    4 weeks ago

    Boston, Massachusetts, United States Spencer Thomas Group Full time

    Job Title: Senior HCM Implementation Project ManagerWe are seeking a highly skilled Senior HCM Implementation Project Manager to join our team at Spencer Thomas Group. As a key member of our implementation team, you will be responsible for delivering high-quality implementation projects for our clients, ensuring timely and within-budget completion.Key...

  • Implementation Strategist

    3 weeks ago

    Boston, Massachusetts, United States Cariina Full time

    About CariinaCariina is a pioneering software platform dedicated to revolutionizing operations within school districts. Our mission is to empower schools to achieve operational excellence, thereby driving academic success. We believe that by streamlining processes and procedures, we can make a tangible impact on the educational journey of students across the...

  • Health Implementation Project Associate Manager

    7 days ago

    Boston, United States Best Buy Health Full time

    As a key member of the Health Customer Delivery Program Office, the Health Implementation Project Associate Manager will support the end-to-end implementation and post go live phases of the customer life cycle. You'll work with customer stakeholders at different levels to establish project and process requirements that drive successful and timely delivery of...

  • Implementation Strategist

    1 month ago

    Boston, Massachusetts, United States Cariina Full time

    About CariinaCariina is a pioneering software platform dedicated to revolutionizing operations within school districts. Our mission is to empower educational institutions to achieve operational excellence, thereby driving academic success. We believe that by streamlining processes and procedures, we can make a tangible impact on the educational journey of...

  • Director of Implementation

    1 week ago

    boston, United States BlueSnap Full time

    BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing companies in the payments industry. Our team works collaboratively building a world-class payments orchestration platform that provides our clients with extensive capabilities,...

  • Director of Implementation

    3 weeks ago

    Boston, United States BlueSnap Full time

    BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing companies in the payments industry. Our team works collaboratively building a world-class payments orchestration platform that provides our clients with extensive capabilities,...

Implementation Manager

2 months ago

Boston, United States Workable Full time
Job DescriptionJob Description

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We are growing fast and looking for an Implementation Manager to join our team. You will be responsible for managing the implementation process of Workable's Recruiting & HR solutions for new customers, as well as consulting on custom professional services offerings. You will collaborate with cross-functional teams, including Sales, Product, and Technical Support, to ensure a smooth and successful implementation experience for our customers. Providing a top-tier implementation is key to help customers achieve value with Workable and drive retention.

This role requires strong project management skills, excellent communication and interpersonal skills, and a customer-centric mindset. You will work closely with customers to understand their needs, provide guidance on best practices, and drive successful adoption of our solutions. You will also monitor implementation timelines and milestones, and proactively address any issues or concerns that arise during the implementation process. We are looking for someone who is highly motivated, detail-oriented, and able to thrive in a fast-paced, dynamic environment.

Requirements

  • 3+ years of experience in customer implementation/onboarding, project management or consulting
  • Knowledge of HR and recruiting processes and technology and/or SaaS products is a plus
  • Bachelor's degree preferred
  • Strong project management skills with the ability to manage multiple implementation projects simultaneously and prioritize tasks effectively
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers and navigate difficult conversations
  • Analytical skills for requirements analysis and problem-solving

Responsibilities
  • Manage the onboarding process for new customers onto the HR and recruiting platform
  • Manage customer relationships, acting as the primary point of contact for any implementation request
  • Analyze customer requirements and configure the platform to their specifications
  • Collaborate with internal teams (e.g., development) to implement complex configurations and custom development
  • Estimate project timelines and plan custom development efforts as needed
  • Provide ongoing product expertise and support to the sales and account management teams
  • Provide ongoing professional services to existing customers, including custom development and additional configurations

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:

  • Health & Wellness Benefits
  • Retirement Plan
  • Generous PTO
  • Apple gear

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.