Current jobs related to Director of Implementation - boston - BlueSnap


  • Boston, United States BlueSnap Full time

    BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing companies in the payments industry. Our team works collaboratively building a world-class payments orchestration platform that provides our clients with extensive capabilities,...


  • Boston, Massachusetts, United States Fidelity Investments Full time

    Project Management ExcellenceWe're looking for a seasoned project manager to lead our debit card program implementation. As the Director, Debit Card Implementation Manager, you'll be responsible for overseeing the delivery of this multi-year initiative, which aims to enhance our debit card program through improved customer service, digital experiences, and...


  • Boston, Massachusetts, United States Spencer Thomas Group Full time

    We are looking for a skilled Senior HCM Implementation Project Manager to join our team at Spencer Thomas Group. In this role, you will implement and support the UKG Workforce Dimensions/ADP Workforce Manager and Payroll solutions to achieve our Professional Services KPIs. This is a challenging opportunity that requires strong leadership and analytical...


  • Boston, Massachusetts, United States Boston Public Schools Full time

    Job SummaryThis position provides technical support to the Office of Human Capital in managing PeopleSoft technical tasks. The successful candidate will report to the Director of ERP Systems and collaborate with cross-functional teams to ensure effective implementation.Key ResponsibilitiesProvide technical expertise in designing, developing, and implementing...


  • Boston, United States Amazon.com Services LLC Full time $62,100 - $132,900

    Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight,...


  • Boston, United States Amazon.com Services LLC Full time $62,100 - $132,900

    Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight,...


  • Boston, United States MBTA Full time

    Plans, develops, and implements the MBTA’s Safety Management System (SMS) by directing and coordinating strategic and tactical initiatives with Safety personnel and Authority management. Promotes a culture of system safety throughout the Authority to ensure MBTA staff and the general riding public are provided safe transportation service, while also...


  • boston, United States Temple Israel of Boston Full time

    About Temple IsraelTemple Israel (“TI”) is widely recognized as the largest reform synagogue in New England, and it is one of themost prominent synagogues in the greater Boston area with 1,250 member families. Temple Israel is known foroffering an array of Jewish experiences and cultural and social programming, including interfaith inclusion andsocial...


  • Boston, United States Temple Israel of Boston Full time

    About Temple IsraelTemple Israel (“TI”) is widely recognized as the largest reform synagogue in New England, and it is one of themost prominent synagogues in the greater Boston area with 1,250 member families. Temple Israel is known foroffering an array of Jewish experiences and cultural and social programming, including interfaith inclusion andsocial...


  • Boston, United States Temple Israel of Boston Full time

    About Temple IsraelTemple Israel (“TI”) is widely recognized as the largest reform synagogue in New England, and it is one of themost prominent synagogues in the greater Boston area with 1,250 member families. Temple Israel is known foroffering an array of Jewish experiences and cultural and social programming, including interfaith inclusion andsocial...

  • Technical Director

    3 weeks ago


    Boston, Massachusetts, United States Museum of Science Full time

    About the RoleThe Museum of Science is seeking a highly skilled Technical Director to oversee the technical aspects of programming, productions, and live events within the museum.This role requires extensive experience in theater or multipurpose convening space operations, theatrical event production, and/or technical production. The successful candidate...


  • Boston, United States Massachusetts Bay Transportation Authority (MBTA) Full time

    At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and...

  • Fiscal Director

    4 days ago


    Boston, United States Commonwealth of Massachusetts Full time

    An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued,...

  • Fiscal Director

    1 week ago


    Boston, United States Commonwealth of Massachusetts Full time

    An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued,...

  • Technical Director

    5 days ago


    Boston, United States Museum of Science Full time

    Job DescriptionJob DescriptionMuseum of Science, Bostonwww.mos.orgInnovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.Who We AreAs science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the...

  • Director

    7 days ago


    Boston, United States Commonwealth of Massachusetts Full time

    An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth‘s well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued,...


  • Boston, United States Berklee College of Music Full time

    Job Description:Job Description:Under the broad supervision of the Associate Director of Admissions, the Assistant Director of Admissions (AD) works independently and leads a regional team focusing on targeted enrollment objectives for the designated region. As a key member of the Board of Admissions, the Assistant Director plays a critical role in...


  • Boston, United States Commonwealth of Massachusetts Full time

    An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued,...


  • Boston, Massachusetts, United States State of Massachusetts Full time

    About the Role:">The Cybersecurity Director will play a critical role in shaping the security posture of the EOHLC. This individual will be responsible for designing, deploying, and monitoring a security, governance, and control framework for the organization. Strong communication and leadership skills are essential, as this role requires collaboration with...


  • Boston, United States State of Massachusetts Full time

    State of Massachusetts Director, Federal Grants Management Boston , Massachusetts Apply NowThe Executive Office of Labor and Workforce Development (EOLWD) seeks a Director of Federal Grants Management, reporting to the CFO in the Finance Department and working with the Department of Unemployment Assistance, MassHire Department of Career Services, and other...

Director of Implementation

3 months ago


boston, United States BlueSnap Full time

BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing companies in the payments industry. Our team works collaboratively building a world-class payments orchestration platform that provides our clients with extensive capabilities, technologies, and services, all with only one integration.


The Director of Implementations is responsible for leading BlueSnap’s global Implementation Team. This team is responsible for consultatively leading clients through their integration to BlueSnap quickly and with ease.


The integration process typically begins once a contract is signed. At that point, Implementation Specialists consult with client, especially technical leaders and staff: understanding the business value expected, engaging the client’s project team, coordinating activities and tasks with the client and BlueSnap resources, support client’s ad hoc requests and questions, and working proactively to remove any hurdles in the way of the client going live.


Each Implementation Specialist is assigned many clients. Technical competence, knowledge of the industry and client goals, communication, and drive are the hallmarks of our strong team. The Director of Implementation will bring these skills plus energy, experience, and a positive attitude to accelerate the evolution and refinement of the team and its processes with an eye to automation of tasks and driving white-glove client experience.


This role is preferred to be based in Waltham, MA, but has the potential to be remote.


Responsibilities:


  • Manage a team of Implementation Specialists responsible for shepherding clients through the integration of technical and business systems, software, and solutions
  • Oversee and support multiple projects and merchants
  • Focus on improving scale by working within and across departments to develop more effective workflows, develop and roll-out task automation, and improve the day-to-day efficiency of the team
  • Build an extensive knowledge of department processes and continued improvement of existing processes and procedures
  • Evolve materials to exude professionalism
  • Review customers’ solution/requirements, develop high level project plans and ensure that integrations are completed on time and meet client expectations
  • Manage and assist Implementation team members in the day-to-day performance of their jobs
  • Develop and consistently maintain capacity and competency plan
  • Coordinate and assist with resolving service and implementation issues
  • May be involved in pre-sales product demonstrations or assisting with scoping projects or developing proposals
  • Ensure alignment between corporate objectives and departmental goals, priorities, and activities


Qualifications:


  • 5+ years’ experience in payment processing, ecommerce platform acquiring/issuing or financial services/credit industries
  • 3+ years supervisory/managerial experience developing and improving high-performing teams
  • 3+ years in a customer facing / implementation role
  • Proven record of leading process improvement and operational scaling
  • Strong sense of ownership, focus on client experience, and value
  • Passion for delivering client value and an excellent client experience
  • Exceptional analytical, communication, and technical skills
  • Self-driven and passionate
  • Constantly looking to improve the status quo
  • Familiarity with an environment where cross-functional collaboration is essential to accomplishing goals and objectives
  • Great team player


As an eligible full-time BlueSnap team member you will receive a competitive salary, along with an excellent benefits package which will include BlueCross BlueShield medical and dental insurance, FSA, HRA, vision, life, disability and more You will have the opportunity to save for retirement through our 401K plan which includes a generous company match. We find some of our best team members through employee referrals, which is why we provide you with the opportunity to earn significant referral bonuses. In addition, we provide our team members with a PTO plan that will help you enjoy nice work/life balance. These are just a few of the great benefits we offer. We look forward telling you more during the interview process with BlueSnap


BlueSnap is an equal opportunity employer. We celebrate differences in both background and perspective. All our applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We support equality of treatment in employment and are committed to having procedures to determine equal pay for our employees that do not discriminate and are free from bias.