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Director of Operations

5 months ago

Dallas, United States The Saint Dallas Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


We are now hiring for a Director of Operations Join our Team at The Saint and upcoming Dallas concepts with Hooper Hospitality Concepts

Duties and Responsibilities:

  • Responsible for overseeing, developing, leading and mentoring the Management Team.
  • Plan and direct administration and planning functions to meet the daily needs of the operation
  • Possesses knowledge of all front-of-house job duties.
  • Provides financial oversight and prepares and presents financial and operations reports.
  • Possesses in-depth knowledge of all operational systems in use including but not limited to payroll, inventory and purchasing.
  • Ensures that all mechanical systems are in good working order and compliant with all federal, state and local ordinances.
  • Regulates all executive-level POS functions.
  • Oversee and supervise the execution of front-of-house operations to ensure quality, safety, efficiency, and profitability.
  • Assists managers in establishing and achieving predetermined profit objectives and desired standards of quality of food, service, cleanliness and promotion.
  • Responsible, with the Executive Chef and General Manager, for maintaining the venues monthly Profit & Loss statement standards while meeting or exceeding budget expectations through controlling P&L items.
  • Oversees that training programs are in place for employees to update their knowledge on relevant industry practices.
  • Oversees that the venue is compliant with all federal, state, and local laws and regulations and company policies.
  • Possesses in-depth knowledge of all food and beverage menus.
  • Oversees that all guest and employee concerns are resolved in a way that promotes guest retention
  • Oversees the replacement or repair of all breakage or damage of equipment, furniture, or other company property.
  • Anticipates and accommodates needs of guests while providing professional and exceptional service to ensure guest satisfaction.
Our Ideal Candidate:
  • Minimum 5 years experience as a General Manager in full service, moderate to high volume restaurants.
  • Proficient with computers (Microsoft Products), POS and technology.
  • Ability to lead by example and solution oriented problem solving skills
  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.