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Hotel Front Desk Night Auditor

3 months ago

Cary, United States Hampton Inn RaleighCary Full time
Job DescriptionJob Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today


Friday and Saturday nights.

Responsibilities:
  • Provide exceptional service to all hotel guests during their stay
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications:
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • High school diploma or equivalent required; some college preferred
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Excellent customer service and communication skills are required
  • Flexible overnight hours are required
About Company

Our Hampton Inn Raleigh/Cary hotel is just off Highway 1, next to WakeMed Cary Hospital, and close to corporate offices. We're just 10 minutes from North Carolina State University and 15 minutes from downtown Raleigh. Find several restaurants within walking distance at the Waverly Place shopping center.