Part Time Night Auditor

7 days ago


Cary, North Carolina, United States CMC Hotels Full time
Job Title: Part Time Night Auditor

CMC Hotels is a Raleigh, North Carolina based company that specializes in the development, acquisition, and management of upscale limited service, extended stay, and full service hotels. Our properties consistently exceed operational and financial expectations, as well as guest expectations of hospitality.

Job Summary:

We are seeking a dedicated individual to join our team of Guest Service professionals as a Part Time Night Auditor. This role is responsible for ensuring the needs and safety of all guests during the check-in and check-out process, as well as in-house. Additionally, end of day balancing is required.

Key Responsibilities:
  • Interface with the previous shift and managers to stay updated on hotel activities.
  • Provide expedient check-in/check-out service to guests.
  • Offer superior guest service and ensure a positive experience.
  • Enter and update reservation information on the Property Management System (PMS).
  • Process payments from guests in a timely and secure manner.
  • Provide guests with information regarding hotel policies and amenities/services.
  • Review and reconcile daily accounting and enter it into the Inn-Flow database.
Requirements:
  • Excellent customer service and communication skills are essential.
  • Self-motivation and the ability to work independently are required.
  • Familiarity with the Fosse operating system is a plus.
  • A clean background check and reliable transportation are mandatory.
  • The ability to work in a standing position for extended periods is necessary.
  • Ability to handle comments and suggestions from guests.

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