Front Desk Associate

3 weeks ago


Cary, North Carolina, United States 301 South Academy Management Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at 301 South Academy Management. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.

Key Responsibilities:

  • Register guests in a prompt, efficient, and courteous manner
  • Handle guest accounts, including posting charges and collecting payment
  • Provide accurate information about property amenities and services
  • Respond to guest requests and complaints in a professional and timely manner
  • Work closely with housekeeping and bell staff to ensure a smooth guest experience

Requirements:

  • High school diploma or equivalent required
  • Minimum 2 years of customer service experience, preferably in a hotel or resort environment
  • Basic computer skills and knowledge of office equipment
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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