Front Desk Associate
3 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at 301 South Academy Management. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.
Key Responsibilities:
- Register guests in a prompt, efficient, and courteous manner
- Handle guest accounts, including posting charges and collecting payment
- Provide accurate information about property amenities and services
- Respond to guest requests and complaints in a professional and timely manner
- Work closely with housekeeping and bell staff to ensure a smooth guest experience
Requirements:
- High school diploma or equivalent required
- Minimum 2 years of customer service experience, preferably in a hotel or resort environment
- Basic computer skills and knowledge of office equipment
- Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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