Banquet Captain

4 weeks ago

Pittsburgh, United States Duquesne Club Full time
Job DescriptionJob Description

We are the Premier City Club in Downtown Pittsburgh hosting the region's most interesting thinkers and innovative leaders in business, industry, finance, politics, education, philanthropy, law, medicine and the arts

The Duquesne Club boasts an atmosphere that warmly embraces every member with as mile and eye contact. We prioritize professionalism, friendliness, engagement, and

helpfulness at all times to ensure a memorable experience for each member and guests.

As a Banquet Captain, the principal objective is to ensure members/guests have a memorable experience. This is achieved through supervision of banquet waitstaff and training staff accordingly for each event. The captain is to oversee the environment, to include but not limited to room temperature, cleanliness, set up, etc. This position is also responsible for communicating with the kitchen staff to ensure that food courses are served timely. The captain promotes an atmosphere of teamwork at all times.

Responsibilities as a Banquet Captain includes:

  • Setting up banquet/private dining rooms according to member specifications.
  • Inspecting dining rooms before guest arrival to ensure proper setup.
  • Supervising banquet staff and offering additional training when necessary.
  • Host pre-function meetings to communicate menu specifications and special instructions.
  • Establishing service standards for events and executing them to perfection.
  • Directing drink service, passing hors d’oeuvres, coordinating course times, bartending when required, etc.
  • Assisting guests with menu inquiries and ensuring their dining experience exceeds expectations. Address any complaints promptly with management.
  • Coordinating timing of courses with kitchen staff.
  • Ensuring all safety measures are in place and handling any emergencies.
  • Reporting mishaps or accidents to the Assistant General Manager.
  • Attending Club meetings and following all Club policies and procedures.

Special qualifications for this role include:

  • Self-motivation to complete tasks efficiently and work independently.
  • Knowledge of fine dining procedures, etiquette, and social customs.
  • Ability to direct and supervise waitstaff effectively.
  • Self-motivation to complete tasks efficiently and work independently.
  • Physical strength to carry trays and withstand various physical demands.
  • Excellent coordination, manual dexterity, and organizational skills to work rapidly during busy periods.
  • Strong verbal and written communication skills, with the ability to interact professionally with guests and colleagues.
  • In addition to these responsibilities, Banquet Captains may also be required to perform duties off-premises. Duties include coordinating transportation, scheduling staff and managing logistics for catered events.
  • Any other related duties as assigned by management.

Preferred Qualifications

:

● Previous experience as a banquet captain at an upscale dining establishments.

If you possess the necessary qualifications and are eager to contribute to our team, we invite you to join us in creating exceptional experiences for our members and guests.


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