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Assistant Banquet Manager

2 months ago

Pittsburgh, Pennsylvania, United States The Marcus Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Banquet Manager to join our team at The Marcus Corporation. As a key member of our hotel operations team, you will be responsible for coordinating and executing exceptional banquet services that exceed our guests' expectations.

Key Responsibilities
  • Coordinating Banquet Services: Assist in planning and executing banquet events, ensuring seamless execution and exceptional guest experiences.
  • Team Leadership: Supervise and train a team of banquet staff, providing guidance and support to ensure excellent service delivery.
  • Inventory Management: Maintain accurate inventory levels of banquet supplies and equipment, ensuring timely replenishment and minimizing waste.
  • Guest Relations: Provide warm and welcoming guest interactions, responding to individual needs and concerns in a professional and courteous manner.
  • Financial Management: Monitor and control banquet department expenses, ensuring adherence to budget guidelines and optimizing revenue opportunities.
  • Communication: Effectively communicate with internal stakeholders, including food and beverage teams, to ensure seamless service delivery and minimize disruptions.
  • Training and Development: Induct, orient, and train new staff members, ensuring they possess the necessary skills and knowledge to deliver exceptional banquet services.
  • Safety and Security: Ensure compliance with hotel safety and security procedures, promoting a safe and secure work environment for all staff and guests.
Requirements
  • Experience: Prior experience as a server, captain, or set-up staff member in a hotel or restaurant environment.
  • Skills: Basic mathematical skills, ability to use a calculator, and strong familiarity with food and beverage financial systems and controls.
  • Language: Ability to speak English clearly and effectively, with bilingualism preferred but not required.
  • Education: High school diploma or equivalent, with a 4-year degree in Hotel and Restaurant Management preferred.
  • Soft Skills: Strong organizational and leadership skills, ability to work effectively in a fast-paced environment, and excellent communication and interpersonal skills.
What We Offer

The Marcus Corporation offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive work environment.