Care Coordinator
3 weeks ago
The Care Coordinator is responsible for coordinating new referrals for the organizations services. This position will be responsible for developing rapport with new clients and scheduling them with the right provider. The ideal candidate will have a strong understanding of customer service and client care with proven track record of delivering high level of service to clients.
Responsibilities:
- Respond to potential new client inquires and sell services of the organization
- Collaborate with the clinical team to ensure client's needs are being met at all times
- Educate clients of the services offered
- Track and manage the referral pipeline
- Assist with other administrative duties as assigned
Qualifications:
- 2+ years of experience connecting with clients/patients via phone, text, and email
- Understanding of the healthcare industry is preferred
- Experience in the mental health field a huge plus
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong customer service skills
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Care Coordinator
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Patient Care Coordinator
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Patient Care Coordinator
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Patient Care Coordinator
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Manager-Care Coordination
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Scheduling Coordinator
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