Hotel Front Desk Receptionist

2 weeks ago


Charlotte, United States Hyatt Centric SouthPark Charlotte Full time
Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply todayCompensation:

$15 - $17 hourly

Responsibilities:
  • Mitigate customer complaints as needed
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

  • Collects payments by accepting cash, check, or charge payments from customers; and makes changes for paying customers.
Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • High school diploma, GED, or equivalent
  • 1+ year of hotel industry experience or related job preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company

Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff.


Health, dental, vision, and 401K plans are available.


*Staff meals are provided daily at no cost*



  • Charlotte, United States Holiday Inn Express & Suites Charlotte Southwest Full time

    Job DescriptionJob DescriptionThe Holiday Inn Express Charlotte Southwest is seeking a Hotel Front Desk Agent to become a part of our team! IHG and Opera experience is preferred.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep...


  • Port Charlotte, United States Allergy & Arthritis Treatment Centers, LLC Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a friendly and organized front desk medicalreceptionist to join our team at Allergy & Arthritis Treatment Centers, LLC.The ideal candidate will have excellent communication skills, bedetail-oriented, and have experience working in a medical officeenvironment.Qualifications:* High school diploma or...

  • Front Desk Agent

    Found in: beBee S US - 1 week ago


    Charlotte, United States The Ballantyne, a Luxury Collection Hotel Full time

    Job DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...

  • Front Desk Agent

    Found in: beBee jobs US - 2 weeks ago


    Charlotte, North Carolina, United States The Ballantyne, a Luxury Collection Hotel Full time

    Job DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...

  • Front Desk Supervisor

    Found in: beBee S US - 2 weeks ago


    Charlotte, United States Staybridge Suites Charlotte Ballantyne Full time

    Job DescriptionPosition Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing guest reservations, handling inquiries, and maintaining a positive and welcoming...

  • Front Desk Supervisor

    Found in: beBee jobs US - 1 week ago


    Charlotte, North Carolina, United States Staybridge Suites Charlotte Ballantyne Full time

    Job DescriptionPosition Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing guest reservations, handling inquiries, and maintaining a positive and welcoming...

  • Front Desk Agent

    1 week ago


    Charlotte, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk AgentOur company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact for our guests, so it is...

  • Hotel Front Desk

    Found in: beBee jobs US - 1 week ago


    Charlotte, North Carolina, United States DAYS INN CHARLOTTE NORTHLAKE Full time

    Full job descriptionCustomer Service Experience is a MustHotel Experience Preferred7am to 3pm shift, 3pm to 11pm shift, and 11pm to 7am shift. Need all positions.Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible....

  • Front Desk Agent

    1 week ago


    Charlotte, United States ABC Investments and Management Company Full time

    **NEW HOTEL OPENING SOON!** **Home2 Suites by Hilton Northlake** FRONT DESK CLERK Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing...


  • Charlotte, United States Courtyard by Marriott - Charlotte AirportBilly Graham Parkway Full time

    Job DescriptionJob DescriptionHotel Front Office Manager - Courtyard by Marriott Charlotte Airport / Billy Graham Parkway.Courtyard by Marriott Charlotte Airport / Billy Graham Parkway is a high volume and fast paced hotel; the Front Office Manager must have the flexibly to work evening shifts ranging from 3:00pm to 2:00 am including weekends and holidays....

  • Front Desk Supervisor

    2 weeks ago


    Charlotte, United States StepStone Hospitality Inc. Full time

    Job DescriptionJob DescriptionDescription:We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment.Maintain standards of quality guest service.Achieve budgeted revenues and expenses and maximize profitability...


  • Charlotte, United States Maya Hospitality Group Inc Full time

    Job DescriptionJob DescriptionHoliday Inn Express Charlotte Airport | 108 Airport Commons Dr, Charlotte, NC 28208We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver...


  • Charlotte, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and...

  • Front Desk Agent

    Found in: beBee S US - 1 week ago


    Charlotte, United States Courtyard Charlotte Ballantyne Full time

    Job DescriptionThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community! The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today!What you will be doing...* Maintain a professional demeanor that is warm,...


  • Charlotte, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and...


  • Charlotte, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:Full job descriptionSUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by...

  • Front Desk Agent

    Found in: beBee jobs US - 2 weeks ago


    Charlotte, North Carolina, United States Courtyard Charlotte Ballantyne Full time

    Job DescriptionThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply todayWhat you will be doing...Maintain a professional demeanor that is warm,...

  • Front Desk

    Found in: beBee S US - 3 weeks ago


    Charlotte, United States Courtyard Charlotte Arrowood Full time

    Additional Information Full-time open availability needed.Job Number 24059970Job Category Rooms & Guest Services OperationsLocation Courtyard Charlotte Arrowood, 800 West Arrowood Road, Charlotte, North Carolina, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about...


  • Charlotte, United States Cedar Fair Full time

    Overview: **$15 / hour** As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcome atmosphere while handling all guest services matters attending the registration desk and taking calls over the phone. By giving directions, make restaurant recommendations and information about the park, you ensure the guest are well cared for...


  • Charlotte, United States Addison Group Full time

    Job DescriptionJob DescriptionTitle: Medical ReceptionistLocation: Ballantyne, NCPay: $18-21 based on experienceResponsibilities: This person will be responsible for checking patients in and out, verifying insurance, collecting copays, scheduling appointments, and taking patient phone calls. They will work in tandem with one other person at the front...