Front Desk Supervisor
Found in: beBee S US - 2 weeks ago
Position Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing guest reservations, handling inquiries, and maintaining a positive and welcoming atmosphere.
Responsibilities:
Supervision and Leadership: Lead and motivate front desk staff, providing guidance and support to ensure high-quality guest service. Guest Services: Manage guest check-ins and check-outs, handle reservations, and address guest concerns or issues promptly and professionally. Training: Train and onboard new front desk staff, ensuring they are equipped with the knowledge and skills needed to excel in their roles. Communication: Maintain clear and effective communication with other hotel departments to ensure a seamless guest experience. Problem Resolution: Address and resolve guest issues or concerns in a timely and effective manner, seeking to exceed guest expectations. Administrative Tasks: Oversee administrative tasks such as maintaining accurate records, handling cash transactions, and preparing reports as required. Quality Assurance: Monitor and uphold the hotel's standards of cleanliness, professionalism, and guest satisfaction.Qualifications:
Experience: Previous experience in a front desk or guest service role. Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service. Flexibility: Willingness to work a flexible schedule, including weekends and holidays. Hospitality Knowledge: Familiarity with hospitality industry standards and trends.Source: Hospitality Online
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Front Desk Supervisor
Found in: beBee jobs US - 1 week ago
Charlotte, North Carolina, United States Staybridge Suites Charlotte Ballantyne Full timeJob DescriptionPosition Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing guest reservations, handling inquiries, and maintaining a positive and welcoming...
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Front Desk Supervisor
2 weeks ago
Charlotte, United States StepStone Hospitality Inc. Full timeJob DescriptionJob DescriptionDescription:We are looking for an energetic and experienced Front Desk Supervisor that can be a leader to our team. Seeking a candidate with previous hotel experience and is used to working in a fast-paced environment.Maintain standards of quality guest service.Achieve budgeted revenues and expenses and maximize profitability...
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Front Desk Agent
1 week ago
Charlotte, United States ABC Investments and Management Company Full time**NEW HOTEL OPENING SOON!** **Home2 Suites by Hilton Northlake** FRONT DESK CLERK Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing...
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Front Desk Agent
6 days ago
Charlotte, United States StepStone Hospitality Inc. Full timeJob DescriptionJob DescriptionDescription:Job Title: Front Desk AgentOur company is seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for customer service. As a Front Desk Agent, you will be the first point of contact for our guests, so it is...
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Front Desk Agent
Found in: beBee S US - 7 days ago
Charlotte, United States The Ballantyne, a Luxury Collection Hotel Full timeJob DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
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Front Desk Agent
Found in: beBee jobs US - 1 week ago
Charlotte, North Carolina, United States The Ballantyne, a Luxury Collection Hotel Full timeJob DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
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Front Desk Agent
Found in: beBee S US - 7 days ago
Charlotte, United States Courtyard Charlotte Ballantyne Full timeJob DescriptionThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community! The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply today!What you will be doing...* Maintain a professional demeanor that is warm,...
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Front Desk Agent
Found in: beBee jobs US - 1 week ago
Charlotte, North Carolina, United States Courtyard Charlotte Ballantyne Full timeJob DescriptionThe newly renovated Courtyard in the heart of Ballantyne is looking for front desk agents that want to make an impact on our guests and community The ideal candite has excellent people skills, a strong work ethic and passion for hospitality. If that's you - apply todayWhat you will be doing...Maintain a professional demeanor that is warm,...
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Front Desk Associate
2 weeks ago
Charlotte, United States Gold's Gym - North Charlotte Full timeJob DescriptionJob DescriptionFront Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent...
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Hotel Front Desk Agent
7 days ago
Charlotte, United States Holiday Inn Express & Suites Charlotte Southwest Full timeJob DescriptionJob DescriptionThe Holiday Inn Express Charlotte Southwest is seeking a Hotel Front Desk Agent to become a part of our team! IHG and Opera experience is preferred.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep...
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Front Desk Specialist
Found in: Appcast US C2 - 1 week ago
Charlotte, United States PCR Staffing Full timeFront Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located...
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Front Desk Agent/ Guest Services Rep
2 weeks ago
Charlotte, United States Maya Hospitality Group Inc Full timeJob DescriptionJob DescriptionHoliday Inn Express Charlotte Airport | 108 Airport Commons Dr, Charlotte, NC 28208We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver...
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Front Desk Specialist
7 days ago
Charlotte, United States PCR Staffing Full timeJob DescriptionJob DescriptionFront Desk SpecialistNon-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1st, 2nd and 3rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent...
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Charlotte, United States Dentistry of the Carolinas Full timeJob DescriptionJob DescriptionDental Customer Service/Front Desk Administrator - Prettyman Orthodontics SouthparkWe are seeking a Dental Customer Service/Front Desk Administrator who has experience in the following areas:We are only considering candidates who have ORTHODONTIC office experience at this timeProvides excellent customer serviceHas a positive...
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Hotel Front Desk
Found in: beBee S US - 2 weeks ago
Charlotte, United States DAYS INN CHARLOTTE NORTHLAKE Full timeFull job descriptionCustomer Service Experience is a MustHotel Experience Preferred7am to 3pm shift, 3pm to 11pm shift, and 11pm to 7am shift. Need all positions.Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible....
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SpringHill Suites Front Desk
7 days ago
Charlotte, United States Cedar Fair Full timeOverview: **$15 / hour** As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcome atmosphere while handling all guest services matters attending the registration desk and taking calls over the phone. By giving directions, make restaurant recommendations and information about the park, you ensure the guest are well cared for...
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Front Desk Agent at The Dunhill Charlotte
7 days ago
Charlotte, United States Summit Hospitality Incorporated Full timeJob DescriptionJob DescriptionDescription:SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and...
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Hotel Front Desk
Found in: beBee jobs US - 7 days ago
Charlotte, North Carolina, United States DAYS INN CHARLOTTE NORTHLAKE Full timeFull job descriptionCustomer Service Experience is a MustHotel Experience Preferred7am to 3pm shift, 3pm to 11pm shift, and 11pm to 7am shift. Need all positions.Responsible for answering and transferring phone calls, checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible....
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Front Desk Receptionist
6 days ago
Port Charlotte, United States Allergy & Arthritis Treatment Centers, LLC Full timeJob DescriptionJob DescriptionJob Summary: We are seeking a friendly and organized front desk medicalreceptionist to join our team at Allergy & Arthritis Treatment Centers, LLC.The ideal candidate will have excellent communication skills, bedetail-oriented, and have experience working in a medical officeenvironment.Qualifications:* High school diploma or...
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Front Desk
Found in: beBee S US - 2 weeks ago
Charlotte, United States Courtyard Charlotte Arrowood Full timeAdditional Information Full-time open availability needed.Job Number 24059970Job Category Rooms & Guest Services OperationsLocation Courtyard Charlotte Arrowood, 800 West Arrowood Road, Charlotte, North Carolina, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about...