Account Manager

2 weeks ago

San Francisco, United States Cable Tech, INC. Full time
Job DescriptionJob DescriptionAbout CableOur mission

We’re building Cable because we’re passionate about reducing financial crime. Financial crime comes with devastating consequences – from the horrific human cost to the downstream impact on government, businesses and communities – but despite increased regulations and efforts, we are still failing in this fight. More than $4 trillion is laundered each year, and globally less than 1% is caught.

What we’re building

We’re approaching the problem of financial crime with a completely new lens, and are building innovative new products to reduce financial crime. Our first product automates the testing of financial crime controls, and helps companies understand and improve their effectiveness. We are building “the” tool for Compliance Officers, and want to improve their job across a variety of areas. This is a hugely underserved market, and one that is ripe for disruption.

We are building world-first technology to make a real, tangible improvement in the world, starting in the financial services industry. But this is just the start. Our mission will require us to build products across multiple industries and geographies.

We are seeking a results-driven strategic accounts manager to manage our key account portfolios. You will be developing client relationship management strategies, establishing strong client relationships, and suggesting innovative solutions to meet client needs.

To ensure success as a strategic accounts manager, you should possess extensive sales experience in a related industry and the ability to generate business leads. An outstanding strategic accounts manager will be someone whose customer-oriented approach and sales expertise result in increased profitability.

The Role

We are looking for a strategic Account Manager to join Cable and work directly with Candace, our CRO, to be responsible for how we grow and strategically manage our customer order book. We think that the ideal candidate is someone with a background in scaling customers quickly, who has worked in companies with a clear account management approach and quota, and who is a super smart generalist. Initially, you will have one foot planted in execution and one foot in strategy. Over time, we expect this person to manage more of the team and set the tone for how we work as efficiently and as objectively as possible.

What you’ll be working on
  • Maintaining assigned key accounts and providing ongoing strategic client guidance.
  • Developing and implementing client growth and advocacy strategies.
  • Communicating with key clients to monitor client expectations and satisfaction.
  • Growing the relationships Cable holds with client company.
  • Identifying new business leads and contacting prospective key clients to promote products and services.
  • Establishing efficient communication channels and liaising between key clients and internal departments.
  • Recommending and implementing improvements to the management of key client relationships.
  • Monitoring sales performance metrics and facilitating timely interventions.
  • Performing record-keeping, as well as preparing sales forecasts and reports.
You could be a great fit if some of the following are true
  • A minimum of four years' experience as a strategic accounts manager, or similar.
  • Proficiency in CRM software, such as Salesforce and HubSpot.
  • Extensive experience in B2B sales in a related industry.
  • Clear record of meeting and exceeding revenue targets.
  • In-depth knowledge of client relationship management strategies.
  • Superb interpersonal, communication, and collaboration skills.
  • Great problem-solving and analytical abilities.
  • Excellent organizational and time management skills.
Who we are

Our founding team has hands-on experience leading financial crime teams and has seen firsthand the lack of tools and technology needed to conduct effective oversight of financial crime controls. Our team have worked in leading fintechs and startups and have experience building scalable infrastructure and beloved products from the ground up.

We are backed by some of the best venture capitalists and angel investors, including Stage 2, Jump Capital and CRV.

Our Operating System

This is extremely important to us and we take it very seriously. If you love the sound of it, then we love the sound of you

How we work

We are a remote only company. We are building our product and engineering teams in European timezones and our other teams in North American timezones. This role can be based in any North American timezone, but will need considerable crossover with GMT.

We put our no-office savings towards meaningful, quarterly, team meet ups in fantastic locations.

Benefits

Generous equity

25 days holiday + birthday (can be taken a week either side) + public holidays (can be taken a month either side)

Cable Fridays - we have the last Friday of the month off (not included in holiday allocation)

Biannual pay reviews

Life Insurance

£50 per month to spend on health and wellbeing

Monthly learning days

£1000 per year to spend on learning and development

£750 per year on a working from home set up

Generous parental leave

Equal Opportunity Employer Information

Cable is an equal opportunity employer and we value diversity, equity and inclusion.

Research has shown that women are less likely than men to apply for a role if they do not have experience in 100% of the areas mentioned in a job description. Please know that the list above is indicative and that we would still love to hear from you even if you feel you don't have experience in all the areas, but think that you could do the job.

We actively seek a diverse applicant pool and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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