Account Manager

4 weeks ago


San Francisco, United States Crosspoint Evaluations Full time

**Company**

We are a consulting and professional services company headquartered in the Financial District of San Francisco with locations throughout Northern California. We work with an extensive team of experts to provide expert opinions for legal cases.

Our team is collaborative, responsive and high integrity. We welcome warm individuals with a sense of humor that are considerate, supportive and enjoy a fun, loyal, team oriented environment. We value and cultivate creativity and entrepreneurial spirit.

**Role**

Our account management team provides case management services to our clients, who are primarily attorneys and medical experts. The accounts team is also responsible for managing cases and coordinating expert consultations. This role also includes leading the services team to ensure services are completed from start to finish.

**Qualifications**:

- Bachelor’s degree; or four years related experience in business development, customer success, law firm, inside/outside sales, or equivalent combination.
- Professional presentation, friendly demeanor
- Vehicle for transportation to business meetings and events
- Ability to problem solve and develop solutions when dealing with clients and
client issues
- Exceptional ability to communicate clearly, informatively, and persuasively to
all audiences
- High integrity and commitment to client's needs to foster the trust and loyalty of our clients

**Role & Responsibilities**:

- Manage and build client relationships
- Manage cases including facilitating consultations and legal documents
- Work hand-in-hand with operations team to provide deliverables
- Role is in person with team in downtown San Francisco office (not remote)

**Compensation**:

- Base salary (DOE)
- Profit Sharing
- Three weeks paid time off + holidays
- 401k
- Comprehensive health insurance
- Commuter benefits (as applicable)

Pay: From $85,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus opportunities
- Commission pay

Work Location: Hybrid remote in San Francisco, CA 94111


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