Client Advocate II

1 month ago


Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time
Job DescriptionJob Description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you

Client Advocate II

(casual/on-call)

St Paul Opportunity Center

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.

As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.

WAGE RANGE: $18.00-$20.50/hour

JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as a Client Advocate II at our St Paul Opportunity Center location.

This position, under general supervision, will maintain a clean, safe, and secure environment for clients by providing referral information on a wide variety of topics, including housing, employment, and healthcare and de-escalating situations as appropriate. They will check all clients for prohibited items prior to their entry into the facility and communicate information regarding clients and programmatic concerns both in writing and verbally to other staff.

They will ensure that rules and policies are enforced consistently.

ESSENTIAL FUNCTIONS:

  1. Provide high quality customer service to all persons by completing all applicable client requests.
  2. Be vigilant of the facilities safety and security by utilizing conflict resolution and de-escalation skills to defuse crisis situations as required.
  3. Responsible for promptly and accurately collecting, entering, managing and reporting of client data into systems of record.
  4. Respond to and submit incident reports for all instances of chemical abuse, theft, threats and violations of program rules.
  5. Serve as a Mandated Reporter.
  6. Complete regular rounds checking all exits, fire doors, and safety equipment, as well as monitoring residents’ activities in common areas to ensure safety and security.
  7. May drive van and/or administer breathalyzers, as required for program.
  8. Assist supervisor/manager with program development, facility operations, and other responsibilities.
  9. Assist with mentoring and position-specific training, as required.
  10. Other duties as assigned.

MINIMUM QUALIFICATIONS/EXPERTISE:

  • Ability to work with low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
  • High school graduate or equivalent.
  • Ability to accurately enter data into computer system for reporting purposes.
  • Must be 21 years of age and successfully pass a criminal and a Department of Human Services background check, if required by program license.
  • Minimum of (1) one year of relevant experience.

JOB CLASSIFICATION: On-Call; Casual; Hourly; Non-Exempt

Catholic Charities is an equal opportunity employer.

Job Description Updated: 3/14/2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.


  • Client Advocate II

    1 week ago


    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a self-motivated advocate to serve as a Client Advocate II on its Housing Focused Behavioral Support Team.The ideal candidate will be compassionate, trauma-informed, and culturally aware, with a strong ability to work directly with assigned clients to develop their service...

  • Client Advocate II

    1 week ago


    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a self-motivated advocate to serve as a Client Advocate II on its Housing Focused Behavioral Support Team.The ideal candidate will be compassionate, trauma-informed, and culturally aware, with a strong ability to work directly with assigned clients to develop their service...

  • Client Advocate II

    2 weeks ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Part time $18 - $20

    Job DescriptionJob Descriptionre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate II St Paul Opportunity CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly...

  • Client Advocate II

    1 week ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Part time $18 - $20

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate IIFamily Services Center – MaplewoodThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...

  • Client Advocate II

    3 months ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate II St Paul Opportunity CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly...

  • Client Advocate II

    1 week ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $18 - $20

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate II - on-call/casualSt Paul Opportunity CenterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...

  • Client Advocate II

    3 days ago


    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a dedicated and compassionate individual to serve as a Client Advocate II at our Opportunity Center location.Key ResponsibilitiesProvide Exceptional Customer Service: Deliver high-quality support to all individuals, ensuring their needs are met and exceeded.Maintain a Safe...


  • Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job OverviewAre you dedicated to empowering individuals to achieve their potential?Catholic Charities is the right fit for youClient Support Specialist IIHigher Ground - St Paul Medical RespiteThe mission of Catholic Charities is to assist those in greatest need and to advocate for justice within the community.As the demand for our services increases and...


  • Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $19 - $22

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Client Advocate CoordinatorHigher Ground - St Paul ShelterThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...

  • Case Manager II

    1 week ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $22 - $26

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Case Manager IISt Paul Opportunity CenterHousing Focused Behavioral Support TeamThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services...


  • Saint Paul, Minnesota, United States The Phoenix Residence Full time

    Make a Meaningful Impact in the Lives of Adults with DisabilitiesAbout The Phoenix ResidenceThe Phoenix Residence is a leading organization dedicated to providing exceptional care and support services to adults with disabilities. We are committed to creating a positive and inclusive environment that fosters growth, independence, and well-being.Job SummaryWe...

  • Case Manager II

    2 weeks ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $22 - $26

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Case Manager IISt Paul Opportunity CenterHousing Focused Behavioral Support TeamThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services...

  • Case Manager II

    2 weeks ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $22 - $26

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Case Manager IIHigher Ground - St Paul The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex,...

  • Case Manager II

    2 weeks ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $22 - $26

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Case Manager IIDorothy Day ResidenceThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly complex,...

  • Case Manager II

    1 month ago


    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Case Manager IIHigher Ground - St Paul Medical RespiteThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...


  • Saint Paul, United States Tubman Full time

    Job DescriptionJob DescriptionSalary: $23.50Tubman is seeking a temporary Legal Advocate to join a collaborative team to support the agency’s mission, vision and values. This position will primarily provide services in Washington County. The position would be 36-40 hours a week from September 16, 2024-December 16, 2024.  This position is designed to...

  • Case Manager II

    4 days ago


    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job SummaryCatholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a dedicated and compassionate Case Manager II to join our team at the Dorothy Day Residence. As a key member of our social services team, you will work directly with clients to develop and implement personalized service plans, providing support and advocacy to help them...

  • Legal Advocate

    3 weeks ago


    Saint Paul, United States Tubman Full time

    Job DescriptionJob DescriptionSalary: $23.50Tubman is seeking a full-time Legal Advocate to join a collaborative team to support the agency’s mission, vision and values. This position will primarily provide services in Ramsey County. This position is designed to ensure that agency clients, including victims of interpersonal violence, receive advocacy and...


  • Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Part time

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative IIHigher Ground – St Paul The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...


  • Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $18 - $20

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive?Catholic Charities is the place for you!Housing Support Representative II Higher Ground - St PaulThe mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes...