Counter Sales/Fastener

4 weeks ago


Toledo, United States Gogel Fastener and Industrial Supply Co. Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Benefits/Perks
  • Competitive Compensation
    • Medical, Vision, Dental, 401K, Aflac
  • Paid Time Off
  • Career Growth Opportunities

Job Summary
We are seeking a Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, take orders, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. An understanding of fasteners, hardware and tools is a plus, but we will train the right candidate

Responsibilities
  • Receive customer calls
  • Take customer orders over the phone & sales counter
  • Help pull customer orders
  • Stock and organize show room stock and displays
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Understanding of fasteners and tools is a plus, but we will train the right candidate


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