Sales Associate

8 months ago


Toledo, United States 7-Eleven Full time
Duties/Responsibilities:
  • Provides prompt, courteous customer service by discovering guest’s needs.
  • Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
  • Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
  • Follows policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
  • Safeguard cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
  • Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
  • Reacts and reports to customer complaints tactfully and promptly.
  • Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
  • Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
  • Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
  • Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
  • Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
  • Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
  • Receives products from vendors, following correct procedures. Assist management in vendor check-in.
  • Maintains merchandise including proper rotation, storage, stocking, and pricing promptly/accurately.
  • Assists in maintaining proper inventory levels and audits.
  • Maintains knowledge of all product offerings and promotions.
  • Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.)
  • Maintains a professional appearance in accordance with company uniform and personal appearance policy.
  • Performs other duties as assigned.
  • Reports to work on time and when scheduled.

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