HVAC Install Lead

4 weeks ago

Indiana, United States Davis Brothers HVAC Full time
Job DescriptionJob Description

HVAC Install Lead

Job Summary:

Are you a skilled and experienced HVAC professional ready to make a significant impact? We're on the hunt for an exceptional HVAC Install Lead to join our dynamic team

As our HVAC Install Lead, you will play a crucial role in ensuring top-notch service delivery to our valued clients. Your responsibilities will include performing maintenance, repairs, and installations of HVAC systems while upholding the highest standards of safety and company policies.

We’re looking for someone with outstanding technical expertise in HVAC systems and an unwavering commitment to customer satisfaction while mentoring and developing other technicians and apprentices. If you’re ready to excel in a supportive and engaging environment, we want to hear from you

About Us:

Why Work for Davis Brothers Heating and Air Conditioning?

 

Join the Davis Brothers Heating and Air Conditioning family in Indiana, PA, where we prioritize quality craftsmanship, exceptional customer service, and a supportive team environment. As a family-owned business, we value close-knit relationships and treat every employee and customer like family. We invest in training, growth, and well-being to foster a long-term, fulfilling career. If you're seeking a short-term gig, we're not the place for you. We value hard work, creative problem-solving, and a proactive attitude, always stepping up to help when needed. We welcome tinkerers and figure-it-outers. Honesty and integrity are at the core of everything we do.

We pride ourselves in doing the hard things. We offer competitive compensation, career growth opportunities, and strive for a balanced work-life schedule, though long hours may be required at times to provide critical services to our community. If you need to be home by 4 PM every day, we might not be the right fit. At Davis Brothers, we invest in you, and our team invests in the success of their peers and company as a whole. You'll engage in fulfilling work, connect with the community, and be part of a team dedicated to serving our neighbors. Your skills and dedication will be recognized and rewarded as we work together to keep our community comfortable year-round.

Responsibilities:

- Create a positive customer experience by completing the service correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.
- Consistently provide accurate TruTransparency pricing.
- Understand when to issue a “Lock Out/Tag Out” tag and the required follow-up steps.
- Conduct regular inspections of work performed to ensure adherence to quality standards and safety protocols.
- Provide technical expertise and troubleshooting support to resolve complex HVAC issues and ensure timely completion of service calls.
- Communicate the benefits of Club Memberships.
- Monitor inventory levels of parts and equipment, and coordinate with suppliers to ensure timely availability for service calls.
- Communicate effectively with customers to address questions, concerns, and service-related issues, ensuring a positive customer experience.
- Facilitate rescheduling customer appointments if a call is not complete.
- Keep truck clean, stocked, and accurately inventoried. Assist team members in maintaining vehicle checks.
- Collaborate with other departments such as sales and operations to optimize service delivery and meet business objectives.
- Report any safety issues to the supervisor and/or manager.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Maintain accurate records of service calls, work performed, and materials used.
- Perform other duties, as assigned.

 

Requirements:

- Proven experience as an HVAC technician, with at least 10 years of hands-on experience.
- Certification or license in HVAC and knowledge of local and national HVAC codes and regulations.
- EPA Certification required.
- A High School diploma or general education degree (GED) required.
- Strong technical skills and proficiency in diagnosing, repairing, and installing HVAC systems and equipment.
- Exceptional customer service skills and a commitment to delivering a positive customer experience.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Solid understanding of HVAC tools, equipment, and safety standards.
- Strong problem-solving abilities and attention to detail.
- Valid driver’s license and clean driving record. Approval to drive by Company’s insurance carrier.

 

Preferred Qualifications:

- Associate’s degree or technical certification in HVAC or a related field.
- Prior experience in commercial HVAC service.
- Experience with HVAC software for scheduling and work order management.

Work Environment and Physical Requirements:

- Work primarily in the field, including customer sites, with occasional office-based tasks.
 - Works in indoor/outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time.
 - Climbs ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching.
- May require working in confined spaces or at heights. Occasionally works from heights 15 feet or higher above ground.
- Must be able to lift 50 pounds with the ability to push, pull, carry, or maneuver heavier items (with additional manpower and appropriate devices).
- Carries 24 ft extension ladder alone or 40 ft extension ladder with a fellow coworker on most jobs.
- Have good visual acuity.

 

Position Specific Standards:

- Willing to attend training courses and advance skills.
- Must be available for on-call duty outside of regular business hours, including evenings, weekends, and holidays. On-call days will be scheduled in advance.
- Available for support to the team by phone (as needed 24/7).
- Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.

Compensation and Benefits:

  • Competitive Paid Time Off
  • Medical/Dental/Vision Insurance
  • IRA Match
  • Paid Holidays

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