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Business & Community Engagement Manager

2 months ago

The Colony, United States Aviators Wing House and Craft Cocktails Full time
Job DescriptionJob Description

Aviators Wing House and Craft Cocktails is looking for a passionate and driven Business & Community Engagement Manager to join our team. In this role, you will be responsible for fostering relationships with local businesses and the community to enhance our presence and reputation. You will implement strategies to engage with customers and collaborate with local organizations to create memorable events and promote our brand. If you’re excited about connecting with the community and driving business initiatives, we would love to hear from you

Responsibilities
  • Serve tables and/or bartend as needed, delivering exceptional guest service and engaging with patrons to embody the spirit and soul of the restaurant. This is a non-negotiable responsibility, as the candidate must remain fully immersed in the guest experience and our offerings to truly represent the heart of what makes Aviators special.
  • Lead person-to-person (P2P) marketing by building strong relationships with guests, encouraging repeat visits, and promoting the restaurant through direct interactions and word-of-mouth.
  • Develop and manage business-to-business (B2B) partnerships to generate group bookings, corporate events, and catering opportunities, expanding the restaurant’s presence within the local business community.
  • Target and secure group sales and catering opportunities, driving revenue through large bookings, corporate events, and off-site catering.
  • Actively participate in networking events, community gatherings, and special functions to represent the restaurant, promote services, and build valuable business relationships.
  • Design and implement innovative marketing campaigns, promotions, and in-house events that drive foot traffic, increase sales, and elevate brand visibility.
  • Coordinate community outreach initiatives, including sponsorships for local events, charities, schools, and youth programs, to strengthen ties with the local community and increase the restaurant's visibility.
  • Establish partnerships with local organizations and businesses to co-sponsor events, supporting community causes while building brand loyalty and presence.
  • Continuously assess the guest experience and recommend enhancements to ensure a welcoming atmosphere and top-tier service, while actively gathering feedback to improve overall satisfaction.

Requirements

  • Front-of-House Experience: Previous experience as a waiter, bartender, or manager in a dynamic restaurant setting.
  • Community Engagement & Business Development: Proven track record in community outreach, marketing, or business development, with the ability to drive growth and build relationships.
  • Networking & Relationship Skills: Strong aptitude for networking and fostering partnerships with local businesses and community leaders.
  • Communication Proficiency: Excellent verbal and written communication skills, with the ability to connect with a diverse range of people.
  • Event Planning & Management: Skilled in planning and executing events, from the initial concept to the final delivery.
  • Analytical Capability: Strong analytical skills to assess the success of engagement and marketing efforts, with the ability to suggest data-driven improvements.
  • Creativity & Innovation: A creative thinker with the ability to develop new ideas and strategies for marketing, events, and customer engagement.
  • Flexibility & Availability: Willingness to work evenings, late nights, and weekends to accommodate events and special engagements.

Benefits

-Competitive Pay Rate

-Performance Incentives and Commission on Group/Catering Sales

-Flexible Scheduling

-Casual and fun environment

-Growth and Development opportunities

-Positive work environment