AV Account Manager

4 months ago

Kansas City, United States BranchPattern Full time
Job DescriptionJob DescriptionSalary:

BranchPattern is a leading consulting engineering firm specializing in audiovisual (AV) technology solutions. We are dedicated to delivering innovative and cutting-edge AV systems that enhance communication, collaboration, and engagement for our clients. We are seeking an experienced and dynamic Audiovisual Account Manager to join our team and drive our AV projects to success.


At BranchPattern you will have the freedom to contribute ideas and play an active part in the design process using innovative and sustainable solutions. We’re looking for someone who is proactive, self-motivated, and has a willingness to learn. The position will require active participation in managing several projects at the same time while ensuring efficiency, accuracy, and top-quality work is being delivered to our customers. If you are a driven designer or engineer with a passion for building a Better Built Environment, then we have your next challenge. Successful candidates, in addition to being extremely responsive will:

  • Be an outgoing individual who can earn the trust of others
  • Have a strong track record of developing and maintaining successful client relationships
  • Organized personality who can stay on top of many different projects simultaneously


The Audiovisual Account Manager will be responsible for managing client accounts, overseeing AV projects from conception to completion and ensuring the delivery of high-quality solutions that meet or exceed client expectations. This role requires a deep understanding of AV technology, strong project management skills, and exceptional client relationship management.


Key Responsibilities:

1. Client Relationship Management:

  • Build and maintain strong, long-lasting relationships with clients, serving as their primary point of contact.
  • Understand clients' unique needs and objectives and collaborate with them to develop tailored AV and technology solutions.

2. Project Management:

  • Differentiate with responsiveness.
  • Lead AV projects, including scoping, planning, budgeting, and scheduling.
  • Ensure projects are delivered on time, within scope, and on budget.
  • Coordinate with internal teams and external partners to execute projects effectively.

3. Technical Expertise:

  • Stay up-to-date with the latest AV technologies, trends, and industry best practices.
  • Provide technical guidance and expertise to clients and project teams.

4. Proposal Development:

  • Collaborate with the sales team to create detailed AV proposals, including scope of work, cost estimates, and timelines.
  • Present proposals to clients and address any questions or concerns.

5. Quality Assurance:

  • Conduct thorough quality checks and inspections on AV systems to ensure they meet quality standards and specifications.

6. Financial Management:

  • Monitor project budgets and expenses, making adjustments as needed to ensure profitability.
  • Prepare and present financial reports to clients and company leadership.

7. Documentation and Reporting:

  • Maintain accurate project documentation, including project plans, schedules, and progress reports.
  • Provide regular status updates to clients and internal stakeholders.


Required Qualifications:

  • Bachelor's degree in engineering, construction, or a related field.
  • Proven experience building a book of business as an Audiovisual Account Manager or in a similar role within the AV industry.
  • Strong knowledge of audiovisual systems, equipment, and integration.
  • Exceptional project management skills, including the ability to manage multiple projects simultaneously.
  • Excellent communication, negotiation, and interpersonal skills.


Desired Qualifications:

  • At least 10 years of industry experience, with at least 3 years of Account Management Experience.


BranchPattern is a great place to work

BranchPattern is an award-winning firm built by engineers and building scientists who genuinely care about improving people’s lives. We are advocates for building a better environment and community. Our employees are progressive, passionate, and innovative change agents that strive to deliver high quality projects. If you are ready to make a difference and improve the lives of our communities apply today.

  • Flexible work hours that allow you to balance work and life. 
  • Casual work environment where you can dress for your day. 
  • Employee ownership and the freedom to be an entrepreneur. 
  • Paid volunteer time and parental leave so you can care for others. 
  • Paid birthday holidays and wellness initiatives so you can care for yourself. 
  • Genuine and progressive leadership who put people first. 
  • Clear career paths and mentors that want you to excel. 
  • Paid certifications and memberships to build your leadership in the industry. 
  • Medical, dental, and vision insurance for all employees. 
  • Employee Stock Ownership Plan (ESOP) Shares and Profit Sharing. 
  • 401k with a company match. 

As an employee-owned company, BranchPattern provides outstanding benefits, culture, and growth opportunities for professionals dedicated to improving life through better built environments.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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