AV Systems Specialist
2 days ago
The American Century Investments Technology Group is seeking a skilled AV Technician to join our team. This critical role ensures the smooth operation of audiovisual equipment throughout our office. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering high-quality audiovisual experiences.
Responsibilities- Run live events in our auditorium and other large conference rooms.
- Be responsible for the audio/visual infrastructure of the firm in its conference rooms and event venues.
- Provide support for all firm-operated audio/visual systems, including engineering, installation, maintenance, and technical performance.
- Maintain and repair all audio/visual systems, determining when outside repair is warranted.
- Report on system usage and monitor maintenance schedules and repairs.
- Participate in the planning of AV installations, events, and other firm audio/visual/production needs.
- Maintain and manage inventory of media equipment.
- Oversee the instruction of audiovisual equipment and systems in technology-equipped rooms.
- Recommend purchases and repairs of audiovisual equipment/systems and supplies as needed.
- 3+ years of customer service experience in a corporate setting or related environment.
- Demonstrated ability to quickly learn and adapt to new technologies and tools.
- Strong problem-solving skills and a keen interest in technology.
- Working knowledge of operating and troubleshooting virtual meeting platforms such as Microsoft Teams, Cisco WebEx, or Zoom.
- Solid understanding of word processing and spreadsheet software for reports, graphics, and statistics.
- Outstanding communication and organizational skills.
- Ability to work independently under limited supervision as well as collaboratively in a team setting.
- Exhibits the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance.
- Must be able to occasionally climb ladders, and move and lift equipment of 50-75 lbs.
- Must be willing to work onsite Monday through Friday (8am-5pm CT) at our Kansas City Headquarters.
- Must be willing to accommodate a multifaceted work week with the ability to work the occasional evening or weekend if required.
- 1+ years of audiovisual experience.
- Experience with Crestron.
- Experience with Cisco collaboration devices.
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