Quality Manager

3 weeks ago


Tulsa, United States Aquestia Full time
Job DescriptionJob DescriptionCompany Overview:

Aquestia USA is a leading provider of hydraulic control valves and fluid management solutions, serving diverse industries including Waterworks, Fueling, Fire Protection and Industrial markets.

Position Overview: 
The Quality Manager is responsible for all quality-related activities at the Tulsa site and plays a crucial role in upholding Aquestia’s commitment to excellence and customer satisfaction.   
Key Responsibilities:
 
  • Implementation and compliance of Quality Management System across all areas.
  • Collect and report audit findings to the Site Leader and other directors along with recommended corrective actions.
  • Develop and maintain quality standards, checklists, and processes tailored to specific clients and services.
  • Promote and ensure the implementation of Project Quality Control Plans (PQCPs) and Quality Audit practices.
  • Conduct scheduled compliance and quality training for staff to ensure understanding and adherence to quality standards.  Integrate quality training into the onboarding process for new hires.
  • Foster a culture of continuous improvement through lessons learned, feedback from audits, and quality performance reviews.  Implement best practices and process improvements to enhance overall quality and efficiency.
  • Maintain proactive communication with clients regarding quality expectations, project scope, budget, and schedule changes to ensure high levels of customer satisfaction. 
  • Monitor and verify compliance with contractual quality requirements and industry standards.
  • Develop and monitor key performance indicators (KPIs) related to quality, including audit compliance rates, client satisfaction scores, and non-conformance reports.
  • Allocate and manage resources efficiently to support quality management activities and ensure project success.
  • Identify potential risks to quality and implement strategies to mitigate these risks.  Develop contingency plans to address quality issues that may arise during project execution.
  • Ensure all projects comply with relevant local, state, and federal regulations.
  • Maintain accurate and comprehensive records of quality audits, training sessions, and performance metrics.
Qualifications:
  • Bachelor’s degree in engineering, business or a related field.
  • Minimum of 10 years of experience in quality management, within a manufacturing environment.
  • Proven track record of implementing and managing quality programs and audits.
  • Strong knowledge of industry standards, regulations, and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and make informed decisions to drive quality improvements.
  • Proactive, detail-oriented individual with a passion for quality and continuous improvement.

Physical Requirements: 
  • Ability to walk, sit, stand, squat, and kneel for up to 8 hours or more. 
    Good hand-eye coordination.
  • Computer use for extended periods of time. 
  • Ability to lift up to 30 pounds. 
Company Benefits:
 
  • Health, dental, & vision insurance. 
  • Flex Benefit Plan – health and dependent care. 
  • HAS. 
  • Company-paid life insurance. 
  • Voluntary-based life insurance. 
  • Company-paid telehealth benefit. 
  • Company provided Employee Assistance Plan. 
  • Supplemental Aflac insurance. 
  • 401(k) plan with company match. Fully vested after 31 days employment. 
  • PTO benefit. 
  • 11 paid holidays, including employee birthday and anniversary. 
     
Aquestia USA is an equal employment opportunity employer. 

 

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