People Experience Partner

1 month ago

King of Prussia, United States Pyramid Healthcare Inc Full time
Job DescriptionJob Description

Since 1999, Pyramid Healthcare has been dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being

Summary:

The People Experience Partner (PEP) is responsible for aligning business objectives with employees and leadership in designated business units. The position formulates partnerships across the HR function to deliver value-added service to leadership and employees that reflects the business objectives of the organization.

Essential Duties and Responsibilities:

· Conducts regular meetings with respective business units; travels to facilities per established frequencies.

· Investigates and provides guidance to employees, leaders and managers on disciplinary and performance issues.

· Subject matter expert, providing expert guidance, education and recommendations on broad and complex work-related investigations. Conducts prompt, fair, impartial thorough investigations on complex and sensitive employee relations issues concerning allegations such as discrimination, harassment, retaliation, hostile work environment, and code of conduct/employee handbook policy violations.

· Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations and thoroughly documents investigative efforts.

· Proactively research employee relations/compliance efforts and provide practical consultation to avoid timeline exposure to the organization across a broad range of HR and employment-related matters such as time and attendance, absence management, hiring and separation, job description management, performance management, diversity, discrimination, harassment, compensation, privacy, record keeping and general employee relations needs.

· Interprets Pyramid policies and guides employees and managers appropriately.

· Conduct thorough review and analyses of various employee relations and engagement opportunities to identify trends and provide recommended solutions.

· Identifies and reports organizational risk factors (legal, safety, etc.) to HR Leadership.

· Maintains in-depth knowledge of legal requirements related to day-to-day management of employees,

reducing legal risks and ensuring regulatory compliance. Partners with the legal department as

needed/required.

· Provides day-to-day performance management guidance to respective business units (e.g., coaching,

counseling, career development, disciplinary actions).

· Works closely with management and employees to improve work relationships, culture, and increase

productivity and retention.

· Support and initiate continuous improvement in reviewing existing policies, practices and processes and recommend changes with a mindset for enhancing the employee experience while ensuring compliance with federal, state and local employment laws.

· Identifies training needs for business units and individual executive coaching needs.

· Participate in the development of reactive and proactive training, initiates, policies and projects across the company.

· Participates in evaluation and monitoring of employee records to remain compliant with state requirements

and regulations

· Manage Unemployment Claims for the designated region.

· Responsible for meeting all established KPIs/performance expectations.

· Must exercise discretion and maintain confidentiality regarding all company information.

· Other duties as assigned.

Supervisory Responsibilities

None

Required Qualifications

Education, Licensure, & Experience

· Bachelor’s Degree or equivalent related experience.

· A minimum of three (3) years of related experience preferred

· SHRM or PHR certification preferred.

· HRIS experience; experience with UKG (UltiPro/Kronos) is strongly preferred.

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Excellent oral and written communication, negotiation and interpersonal skills

· Independent contributor with a collaborative approach to business

· Must possess working knowledge of various computer software packages and technologies (i.e. HRIS, relational databases, reporting tools such as Cognos, Microsoft Office and Access)

· Ability to problem solve by gathering and analyzing information

· Ability to handle a crisis situation and react appropriately

· A working knowledge of local, state and federal standards

· Ability to prioritize tasks and to delegate them when appropriate.

Physical Demands

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to climb stairs, stand, walk, stoop, twist, kneel, or crouch. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderately quiet & indoors. This position will require travel.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

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