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Senior Associate, Workplace Experience

2 months ago

King of Prussia, United States Vestwell Full time
Job DescriptionJob Description

WHO ARE WE?

There are over 30M small businesses in the United States, but only a tiny fraction of them have a workplace savings program in place. As the savings gap in the country widens, it's imperative that every worker has access to and participates in their company's savings program, such as a 401(k) or 403(b). We believe that American workers should have easy access to an inexpensive, flexible, and intuitive solution to save for a brighter future.

Unfortunately, prior to Vestwell, small businesses have been neglected and underserved, with expensive, inflexible, poorly designed offerings built on old, mainframe software. Vestwell is changing that, starting with rebuilding the core infrastructure for the modern era.

Vestwell's north star is to be the engine behind a $30T industry, powering all payroll-deducted workplace savings programs for small-to-midsize businesses, such as 401(k), 403(b), IRA, emergency savings accounts (ESA), health savings accounts (HSA), 529 college savings, and alike.

Vestwell's focus is to build the most flexible, powerful workplace savings and investment platform, delivered through the hands and minds of their financial services partners with the help of payroll provider partners. The team at Vestwell makes the hard stuff look easy, by combining the expertise of financial advice with the sophistication of a technology provider.

As a result, workplace providers are able to bestow the advice and solution employers and employees have been asking for, while growing and scaling along the way. Employers get a cost-effective solution designed for their needs without all the headaches, and employees get a user-friendly portal that helps them achieve their long-term saving goals.

WHY VESTWELL?

With backing from leading FinTech investors, as well as a growing team of dedicated professionals of strong industry pedigree, Vestwell is at the forefront of a much-needed change in a 40-year old industry. Our team believes in the mission we've set out to achieve and we are working hard to get there. We're ambitious, honest, thoughtful, and fun.

Who Are We Looking For?

The Senior Associate, Workplace Experience will support our King of Prussia, PA office, primarily in providing administrative and operational support to employees. You're a great fit if you're detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience.

What will you be doing?

Day to day you will be expected to:

Ensure that you are meeting the workplace experience standards for the King of Prussia, PA Office which includes but is not limited to - managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines. Additionally, you will be employees' and visitors' first point of contact and provide administrative support for the People Team.

  • Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager
  • Organizing and liaising with various vendors including but not limited to the building, cleaning, and external partners to ensure office compliance, cleanliness, and safety
  • Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel
  • Assisting with on-boarding and off-boarding by serving as a point of contact for the People Team to employees
  • Monitoring workplace requests and workplace attendance through Eden
  • Reporting office progress to senior management and working with them to improve office operations and procedures
  • Coordinating and supporting office events and onsite meetings

Requirements

Necessities

  • 3-5+ years in an administrative or office management position
  • Ability to lift ~35-50lbs in weight
  • Ability to push/pull 35-75lbs
  • Standing or walking for 4-5 hours per shift
  • Bending to pick up items from the floor or to wipe down surfaces and stock supplies
  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Great customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Comfortable in a fast-paced environment

The Extras

  • Experience with Eden Workplace software
  • Event planning
  • Experience with moving office locations

Additional duties as assigned.

The expected base salary range for this position is $60K - $80K. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on PA and other similar metro areas.

OUR BENEFITS

We're a growth stage startup with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and an open vacation policy. We have adopted a remote-hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in midtown Manhattan so everyone has a setting that is the most productive for them. We provide our team with all the equipment they need (plus a few perks) to work effectively remotely. Oh, and naturally we have a great 401(k) plan

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1 - 2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.