Microfiltration Sales Support Specialist

4 weeks ago

Auburn, United States Sterlitech Corporation Full time
Job DescriptionJob DescriptionJob Title:  Microfiltration Sales Support Specialist
Reports to:  Director of Sales
Revision date:  August 2024

***THIS IS NOT AN SOFTWARE DEVELOPER, COMPUTER SCIENCE, OR PROGRAMMING POSITION***

As the Microfiltration Sales Support Specialist you will be the microfiltration subject matter expert (SME) providing front-line technical advice and support to customers and sales staff during and after the sale of scientific products. The Microfiltration Sales Support Specialist must be able to identify and provide reliable solutions for customer microfiltration technical issues to ensure complete customer satisfaction for the assigned line of products and applications.
You will also be responsible for market research, technical sourcing for suppliers, and providing technical support and education for our Sales Team and customers.

Must be authorized to work for any employer in the U.S.

DUTIES AND RESPONSIBILITIES
 
Customer facing (25%):
  • Provide design and specification information to customers.
  • Work with customers to define product needs and suggest alternatives.
  • Resolve pre-sales customer issues or difficulties in a manner that is consistent with the Company's mission, values, and financial objectives.
  • Articulate technology and product positioning to both business and technical users.
  • Answer complex product-related questions and provide technical support via email and phone to technical and non-technical people
Sales Support (50%):
  • General Sales support
  • Function as the Sales ‘Go-To’ technical person
  • Provide sales support via phone – may be required to work with customer to define product need and suggest alternatives
  • Recommend purchases relevant to customer requirements
  • Research products and keep abreast of current technologies
  • Trade show support – booth support, represent Sterlitech at Industry meetings, symposiums and trade shows
  • BLOG articles – contribute to the Sterlitech newsletter and website
  • Other duties as assigned

Technical Marketing (25%):
  • Customer requests for material support
  • Data Sheets provide to customer per their request
  • Assist with Marketing with respect to customer facing items to include but not limited to white papers, blogs, competitor reviews, industry updates, trends and other factors impacting products and applications
  • Update manuals and documents to support products
  • May be required to travel to customer sites for application support to clients per their design requests
  • Trouble shoot technical issues from customers via web chat, email, phone, or in-person
  • Research for new product development – meet with suppliers etc.

EDUCATION AND EXPERIENCE
  • Bachelor's degree in a Science or Engineering (Chemistry, Biology, Genetics, Molecular Biology, Physiology, Physics, industrial hygiene, or other related discipline is preferred) along with some Industry-related experience
  • At least 3 years of working knowledge of research laboratory processes, equipment, and facilities preferred
  • A minimum of 1+ year of customer or technical sales support experience preferred
  • Sales experience is always a plus
  • Excellent written and oral communication skills.
  • Must be detail oriented and able to work independently.
  • Ability to handle multiple tasks simultaneously
  • Ability to work in a fast-paced entrepreneurial environment 
  • Self-starter and manage time wisely 
  • Organizing and Planning
  • Excellent proof-reading skills 
  • Good analytical & organizational skills
  • Excellent English communication skills (verbal & written)
  • Experience with Microsoft Office, CRM software
Work Environment:
  • Exposed to a combination of office and shop environments.
  • Regularly exposed to dust, odors, oil, fumes and noise.
  • Regularly required to sit, stand, walk, bend, and lift objects of up to 50 lbs.
About Sterlitech:
Sterlitech Corporation provides superior laboratory products, specializing in flat sheet filter membranes and bench scale testing equipment for a variety of industries, including life science, environmental, occupational health and safety, petrochemical, fossil fuels and biotech. For precision and accuracy, Sterlitech’s membrane disc filters, filter holders, silt density index test kits, and syringe-and-capsule filters are consistently relied upon to assure exceptional results.
Great team environment — we are proud of the family-oriented culture that we’ve cultivated here at Sterlitech. With 50 employees, we’re a smaller company, and you’ll find that people enjoy working here.

Excellent compensation — in addition to a competitive compensation plan, we offer a comprehensive benefits package that includes Medical, Dental, Life and Disability insurance, a 401(k) plan, PTO, holidays and more.

Sterlitech Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $89,000 to $105,000 annualized, with a bonus potential, exclusive of fringe benefits or potential bonuses. If you are hired at Sterlitech, your final base salary will be determined based on factors such as geographic location, skills, education and/or experience. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous benefits package, including company paid health insurance, 401(K) retirements savings plan with employer match, 3 weeks PTO per year, and more

About Sterlitech:

Sterlitech Corporation provides superior laboratory products, specializing in flat sheet filter membranes and bench scale testing equipment for a variety of industries, including occupational health and safety, petrochemical, fossil fuels and biotech. For precision and accuracy, Sterlitech’s membrane disc filters, filter holders, silt density index test kits, and syringe-and-capsule filters are consistently relied upon to assure exceptional results.

Great team environment — we are proud of the family-oriented culture that we’ve cultivated here at Sterlitech. With 50 employees, we’re a smaller company, and you’ll find that people enjoy working here.
Excellent compensation — in addition to a competitive compensation plan, we offer a comprehensive benefits package that includes Medical, Dental, Life and Disability insurance, a 401(k) plan, PTO, holidays and more.

Sterlitech Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Powered by JazzHR

3UMdrP9hmN

  • Microfiltration Technical Sales Advisor

    2 weeks ago

    Auburn, Washington, United States Sterlitech Corporation Full time

    Job OverviewPosition Title: Microfiltration Technical Sales AdvisorReporting To: Sales DirectorPosition Summary: As a Microfiltration Technical Sales Advisor, you will serve as the primary technical resource for microfiltration, delivering expert guidance and support to both clients and sales personnel throughout the sales process and beyond. Your role will...

  • Administrative Support Specialist

    2 weeks ago

    Auburn, Alabama, United States Interstate Sales Full time

    Job OverviewWe are seeking a dedicated Administrative Support Specialist to join our team at Interstate Sales. This full-time position involves a variety of essential tasks that contribute to the smooth operation of our business.Key ResponsibilitiesManage incoming calls and direct them appropriately.Perform filing and maintain organized records.Handle...

  • Automotive Sales Specialist

    1 week ago

    Auburn Hills, Michigan, United States Newcombs Auto Sales Full time

    Automotive Sales Specialist at Newcombs Auto SalesWe are seeking a committed Automotive Sales Specialist to enhance our operations at Newcombs Auto Sales. This position focuses on managing and nurturing a sales team to drive revenue growth.Key Responsibilities:Evaluate sales data to identify opportunities for enhancementContinuously monitor performance...

  • Inside Salesperson

    3 months ago

    Auburn, United States Sterlitech Corporation Full time

    Job DescriptionJob DescriptionSUMMARY: As Inside Sales Professional you will be responsible for developing and fostering a relationship with all accounts of your designated product line to grow business organically, to find new business and to achieve annual sales goals within an assigned territory and/or list of named companies.THIS IS A REMOTE, US-BASED...

  • Sales Support Specialist

    1 week ago

    Auburn, Alabama, United States The Hotel at Auburn University Full time

    Job OverviewLocation: Sales Office/Hotel and occasionally off-siteThe Sales Support Specialist plays a crucial role in assisting the Catering and Conference Services Managers in delivering exceptional service to clients and managing events effectively. This position requires a proactive approach to support various functions within the sales department.Key...

  • Sales Support Specialist

    1 week ago

    Auburn, Alabama, United States The Hotel at Auburn University Full time

    Job OverviewThe Sales Support Specialist plays a crucial role in assisting the Catering and Conference Services Managers in delivering exceptional service to clients and guests. This position is vital for ensuring smooth operations within the Sales Office and during events.Work EnvironmentThe role is primarily based in the Sales Office, with occasional...

  • Sales Support Specialist

    2 weeks ago

    Auburn, Alabama, United States AppleOne Full time

    Job DescriptionThe Sales Support Specialist will undertake inside sales and customer service responsibilities for products related to industrial and commercial construction. This role involves engaging with customers, whether they are distributors or end-users, to promote and sell our offerings.This position includes a variety of sales support tasks for...

  • Sales Support Specialist

    1 week ago

    Auburn, Alabama, United States The Hotel at Auburn University Full time

    Job OverviewThe Sales Support Specialist plays a crucial role in assisting the Catering and Conference Services Managers by providing comprehensive support for various client engagements and events.Work EnvironmentThis position is primarily based in the Sales Office and may require occasional off-site duties to support event management.Key...

  • Sales Support Specialist

    2 weeks ago

    Auburn, Massachusetts, United States Patrick Motors Group, LLC Full time

    Job OverviewPosition Summary:The Sales Support Specialist serves as the initial point of contact for prospective customers. This role requires a professional demeanor and a commitment to assisting clients effectively. The representative will manage a significant volume of customer inquiries and collaborate with the sales teams to schedule appointments that...

  • Sales Support Specialist

    1 week ago

    Auburn, Alabama, United States The Hotel at Auburn University Full time

    WORK ENVIRONMENT:Sales Office/Hotel and occasionally off-site, providing support to Catering and Conference Services Managers with clients and events.POSITION SUMMARY:The Sales Support Specialist plays a crucial role in assisting all Catering and Conference Services Managers through various responsibilities, including but not limited to:Responding to phone...

  • Sales Support Specialist

    2 weeks ago

    Auburn, Alabama, United States The Hotel at Auburn University Full time

    WORK ENVIRONMENT:Sales Office/Hotel and occasionally off-site assisting Catering and Conference Services Managers with clients and events.POSITION SUMMARY:The Sales Support Specialist plays a crucial role in aiding all Catering and Conference Services Managers through various responsibilities, including but not limited to:Answering phone calls and addressing...

  • Sales Support Specialist

    1 week ago

    Auburn, Massachusetts, United States Patrick Motors Group, LLC Full time

    Job OverviewPosition Summary:The role of a BDC Representative is crucial as they serve as the initial point of contact for potential sales customers. It is essential for the BDC Representative to embody a professional demeanor and a supportive attitude while representing the dealership. This position involves managing a substantial volume of customer...

  • Retail Sales Specialist

    2 weeks ago

    Auburn, Indiana, United States Chowhound Full time

    Chow Hound Pet Supplies is seeking a dedicated full-time or part-time Retail Sales Specialist. Are you passionate about pets and eager to work with a company that values its employees? If this resonates with you, read on! This position offers a competitive salary along with excellent benefits, such as employee discounts, educational opportunities, potential...

  • Sales Support Specialist

    1 week ago

    Auburn, Massachusetts, United States Patrick Motors Group, LLC Full time

    Job OverviewPosition Summary:The role of a BDC Representative is crucial as the initial point of contact for prospective sales clients. This position requires a professional demeanor and a commitment to providing assistance to the dealer group. The BDC Representative will efficiently manage a high volume of customer inquiries, aiming to facilitate...

  • Insurance Customer Support Specialist

    2 weeks ago

    Auburn, Washington, United States Firefighter Insurance Services Full time

    Insurance Customer Support Specialist at Firefighter Insurance ServicesFirefighter Insurance Services, a well-established entity in the fire protection sector, is actively seeking an Insurance Customer Support Specialist. This role is designed for individuals who can work remotely.Key Responsibilities:Delivering outstanding support to clients by addressing...

  • Sales Support Specialist

    1 week ago

    Auburn Hills, Michigan, United States Miindia Full time

    Position Title: Sales AssociateCategory: SalesRole Overview:We are seeking a dedicated Sales Associate to join our team at Miindia. This role is essential in providing excellent customer service and support within our retail environment.Key Responsibilities:Engage with customers and assist them in selecting products that meet their needs.Maintain an...

  • Insurance Customer Support Specialist

    1 week ago

    Auburn, Washington, United States Firefighter Insurance Services Full time

    Insurance Customer Support Specialist at Firefighter Insurance ServicesFirefighter Insurance Services, a well-established entity in the insurance sector, is actively looking for an Insurance Customer Support Specialist. This position is designed for remote work, catering to candidates from specific states.Key Responsibilities:Delivering outstanding...

  • Insurance Customer Support Specialist

    1 week ago

    Auburn, Washington, United States Firefighter Insurance Services Full time

    Insurance Customer Support Specialist at Firefighter Insurance ServicesFirefighter Insurance Services, a prominent entity in the insurance sector, is on the lookout for an Insurance Customer Support Specialist. This role is designed for individuals residing in Arizona, Nevada, Texas, or Washington, and offers the flexibility of remote work.Key...

  • Business Support Specialist

    7 days ago

    Auburn, United States The Masiello Group Full time

    Description: Overview: The Masiello Group is committed to providing a unique level of support to our real estate agents. At the heart of our agent support system is our Business Support Specialist Team. With 30+ offices and 4 states companywide, the Business Support Specialist role is an extremely dynamic role bridging from administrative work to technical...

  • Sales Route Specialist

    2 weeks ago

    Auburn, California, United States Guayaki Full time

    Join Our Team as a Sales Route SpecialistAre you an enthusiastic and results-oriented professional with a flair for sales and product presentation? Do you excel in a dynamic environment where each day presents fresh challenges and opportunities? If you appreciate early starts and a consistent weekday schedule, we invite you to explore this opportunity.Role...