Insurance Customer Support Specialist

2 weeks ago


Auburn, Washington, United States Firefighter Insurance Services Full time
Insurance Customer Support Specialist at Firefighter Insurance Services

Firefighter Insurance Services, a well-established entity in the fire protection sector, is actively seeking an Insurance Customer Support Specialist. This role is designed for individuals who can work remotely.

Key Responsibilities:

  • Delivering outstanding support to clients by addressing inquiries and connecting them with the sales department when necessary.
  • Managing client inquiries regarding policies, renewals, claims, and other related matters promptly.
  • Conducting policy assessments and recommending changes or additional services as needed.
  • Ensuring adherence to all regulatory requirements set forth by carriers.
  • Efficiently processing daily correspondence.

Qualifications:

  • High School Diploma or equivalent.
  • Possession of Property/Casualty and Health & Life licenses.
  • Familiarity with insurance agency operations and protocols.
  • Comprehension of insurance policies, risks, and market trends.
  • Knowledge of underwriting standards and pricing methodologies.

Firefighter Insurance Services is committed to fostering an inclusive workplace and provides equal opportunities for all candidates, including those with disabilities. If you possess a keen eye for detail and a dedication to client service, we encourage you to consider this opportunity.



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