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Routing/Dispatch Coordinator
1 month ago
Routing/Dispatch Coordinator
Pay: $19-21/hr. (depending on experience level)
1st Shift: 7am to 4pm (Mon-Fri)
Description:
- The Routing/Dispatch Coordinator is responsible for managing and optimizing daily delivery routes, scheduling loads according to weight and volume, and maintaining direct customer contact. This role requires strong organizational skills, excellent communication abilities, and proficiency in mastering new software.
Requirements:
- Proven experience in routing and dispatching daily deliveries
- Strong knowledge of scheduling loads according to weight and volume
- Excellent direct customer contact skills with a focus on customer satisfaction
- Ability to quickly master new software and technology
- Previous experience in the logistics or transportation industry
- Familiarity with routing and dispatch software
- Strong organizational skills and attention to detail
- Effective communication and problem-solving abilities
- Ability to work in a fast-paced environment and adapt to changing conditions
Job Details:
- Develop and optimize daily delivery routes to ensure timely and efficient service.
- Schedule loads based on weight, volume, and delivery time requirements.
- Monitor and adjust routes and schedules as needed to accommodate changes or delays.
- Communicate directly with customers to provide delivery updates, address concerns, and confirm schedules.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Quickly learn and utilize routing and dispatch software to manage delivery operations.
- Maintain accurate records of deliveries, routes, and customer interactions using the software.
- Work closely with drivers to provide clear instructions and support.
- Collaborate with other departments to ensure seamless operations and customer service.
Benefits:
- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long-Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
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