Medical Transport Dispatcher and Router

4 months ago


Richmond, United States Ali Medical Transport Full time
Job DescriptionJob DescriptionAli Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes.

We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia.

Responsibilities of the role include:

  • Creating routes and dispatching drivers efficiently and maximizing multiloading
  • Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips
  • Acting as the main point of contact for drivers and clients
  • Planning the next day's trips in advance by organizing a daily trip manifest
  • Creating routes and dispatching drivers while maximizing efficiency and multiloading
  • Assisting and delegating office responsibilities with the team
  • Cross-trans and perform other duties as assigned
Qualifications:

  • Previous experience dispatching, with logistics mindset
  • Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off)
  • Strong digital, phone, and written communication skills (answer 100+ calls a day)
  • Intimate knowledge of the Richmond metro area (zip codes, streets, regions)
  • Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload
Hours:

  • 5:30am to 4pm
  • Monday to Friday
  • Work until final trip is dispatched
  • Potential to work weekends

Job Type: Full-time

Pay: $70,000.00 per year + Profit Sharing

Work Location: In person

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