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Hospitality Team Member
1 month ago
Job Title: Hospitality Team Member
Company: We Are Prime Group
Location: New York
About Us: We Are Prime Group is a well-regarded company in New York, renowned for our commitment to providing exceptional service and creating memorable experiences for our guests. We are currently seeking a dynamic and enthusiastic Hospitality Team Member to join our team and help us uphold our high standards of hospitality.
Job Description: As a Hospitality Team Member at We Are Prime Group, you will be a key player in ensuring our guests have a wonderful experience. Your responsibilities will include greeting and assisting guests, maintaining the cleanliness and organization of public areas, and providing general support to ensure smooth operations.
Key Responsibilities:
Guest Services:
- Greet guests with a warm and friendly attitude upon arrival.
- Assist guests with inquiries and provide information about services, amenities, and local attractions.
- Address guest concerns and resolve issues promptly and professionally.
Operational Support:
- Assist with the setup and breakdown of events and meetings.
- Maintain cleanliness and organization of common areas, including the lobby, lounge, and restrooms.
- Support the front desk with check-ins, check-outs, and managing guest requests.
Collaboration:
- Work closely with team members to ensure a seamless guest experience.
- Communicate effectively with other departments to coordinate guest services.
- Participate in team meetings and training sessions to stay updated on policies and procedures.
Additional Duties:
- Assist with inventory management and restocking of supplies.
- Handle special projects and tasks as assigned by management.
- Maintain a positive and professional demeanor at all times.
Requirements:
- Previous experience in a hospitality or customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle multiple tasks and work efficiently under pressure.
- Positive attitude, professional appearance, and a customer-focused mindset.
- Flexibility to work varied hours, including evenings and weekends.
- High school diploma or equivalent.
What We Offer:
- Competitive hourly wage.
- Comprehensive training and ongoing support.
- A positive and collaborative work environment.
- Opportunities for career growth and advancement within the company.
- Employee discounts on all services.
How to Apply: If you are a friendly and detail-oriented individual with a passion for hospitality and guest services, we would love to hear from you Please send your CV and a cover letter explaining why you would be a great fit for our Hospitality Team Member position in New York.
Join We Are Prime Group and be part of a team dedicated to delivering exceptional service and creating memorable experiences for our guests. We look forward to welcoming you to our company We Are Prime Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.