Director of Hotel Operations
7 days ago
ABOUT THE CARROLL COMPANIES
For over 30 years, The Carroll Companies have been committed to achieving business success by providing innovative, cost-effective real estate developments and services.
Headquartered in Greensboro, NC, The Carroll Companies features a collection of enterprises specializing in diverse aspects of land development construction, ownership, management, and publication. As The Carroll Companies continue to evolve nationally and internationally, we are best known for our luxury multifamily developments, visionary mixed-use lifestyle centers, and superior storage solutions.
WHY WORK FOR CARROLL HOSPITALITY?
- Sole owner-owned and operated for over 20 years.
- Thriving culture that promotes safety first for all of our employees.
- Company uniforms provided to employees if required.
- Paid training & certifications offered, as appropriate.
- Comprehensive medical, dental and vision benefits in addition to 401K, 401K match, Short Term. Disability, Long Term Disability & Life Insurance for eligible employees.
- Medical Advocacy Program available to all employees.
- Paid time off & Paid Holidays.
- Employee Discount Program.
- Referral Bonus Program.
Job Summary
The Hotel Director of Operations is responsible for the overall day-to-day operations of the hotel, ensuring guest satisfaction, maximizing revenue, and maintaining operational efficiency. This role requires a strong understanding of the hospitality industry, excellent leadership skills, and the ability to manage multiple tasks simultaneously.
Responsibilities
- Oversee daily operations: Manage all hotel departments including front desk, housekeeping, maintenance, and food and beverage.
- Guest satisfaction: Ensure exceptional guest experiences by consistently delivering high-quality service and addressing guest complaints promptly.
- Financial performance: Develop and implement strategies to maximize revenue and control costs, including budgeting and forecasting.
- Team management: Recruit, hire, train, and develop a high-performing team. Provide ongoing coaching and performance feedback.
- Quality assurance: Establish and maintain high standards of cleanliness, safety, and service throughout the hotel.
- Sales and marketing: Collaborate with the sales and marketing team to develop and implement strategies to increase occupancy rates and average daily rate (ADR).
- Problem-solving: Identify and resolve operational issues in a timely and effective manner.
- Compliance: Ensure compliance with all hotel policies, procedures, and local regulations.
Qualifications
- Proven experience in hotel management or a related field
- Strong leadership and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong problem-solving and decision-making skills
- Proficiency in hotel management software
- Bachelor's degree in hospitality management or a related field preferred
The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.
-
Associate Director of Operations
1 week ago
greensboro, United States FPC of Greensboro, NC Full timeAssociate Director of Operations FPC of Greensboro is supporting a global manufacturing client in their search for an Associate Director of Operations. This is a key leadership position in a large, complex, 24/7 manufacturing environment. We are seeking candidates with at least 15 years of proven manufacturing leadership experience. Experience with injection...
-
Associate Director of Operations
1 hour ago
greensboro, United States FPC of Greensboro, NC Full timeAssociate Director of Operations FPC of Greensboro is supporting a global manufacturing client in their search for an Associate Director of Operations. This is a key leadership position in a large, complex, 24/7 manufacturing environment. We are seeking candidates with at least 15 years of proven manufacturing leadership experience. Experience with injection...
-
Executive Hotel Manager
6 days ago
Greensboro, United States LBA Hospitality Full timeJob SummaryThe General Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing the hotel's staff, budget, and financial performance, as well as maintaining high standards of customer service and quality.Key ResponsibilitiesManage the...
-
Hotel Group Sales Manager
2 weeks ago
Greensboro, United States Crestview Management, LLC Full timeHotel Group Sales Manager Job Description Columbia Sussex Management is seeking a dynamic Hotel Group Sales Manager to join our team at the Greensboro Marriott Downtown in Greensboro, NC. The ideal candidate will have a proven track record of proactive selling, solicitation, and relationship building. The hotel has 285 rooms, over 24,000 square feet of...
-
Hotel Reception Specialist
1 week ago
Greensboro, United States Concord Hospitality Full timeFront Desk & Guest RelationsWe are in search of individuals who possess a genuine enthusiasm for serving others. Working at the front desk places you at the center of the hotel, providing the most interaction with our guests. Your position is crucial to the overall experience our guests will enjoy. Your proactive, responsive, and caring nature will...
-
Food Services Director
3 months ago
Greensboro, United States Five Star Senior Living Full timeWork With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...
-
Excursions Director
6 days ago
Greensboro, North Carolina, United States American Cruise Lines Full timeJob SummaryAs an Excursions Director with American Cruise Lines, you will be responsible for delivering exceptional shore excursion experiences to our guests. This role requires a high level of guest interaction, creativity, and attention to detail.Key ResponsibilitiesArrange and confirm shore excursions, explorations, and adventures, ensuring seamless...
-
Food Service Operations Director
4 days ago
Greensboro, North Carolina, United States Compass Group Careers Full timeJob SummaryWe are seeking a highly skilled and experienced Food Service Operations Director to lead our culinary team at the University of North Carolina Greensboro. As a key member of our Compass Group Careers team, you will be responsible for driving excellence in service, innovation, and operational efficiency.Key Responsibilities:Inspire Excellence: Lead...
-
Center Director
3 months ago
Greensboro, United States YMCA of Metro Atlanta Full timeAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we’re looking for you to join us as we carry out our mission to positively impact lives and communities across the state. At the Y,...
-
Market Director
3 weeks ago
Greensboro, United States Butterfly Effects Full timeBCBA Market DirectorTake the next step in your career and join us in fulfilling our mission to make a socially meaningful change in the lives of children and families.This is not just another place to work, Butterfly Effects is led by BCBAs with Dr. Steve Woolf, PhD., BCBA-D, as our President and Molly McGinnis, M.Ed., BCBA, as our Vice President of Clinical...
-
Market Director
3 weeks ago
Greensboro, United States Butterfly Effects Full timeBCBA Market DirectorTake the next step in your career and join us in fulfilling our mission to make a socially meaningful change in the lives of children and families.This is not just another place to work, Butterfly Effects is led by BCBAs with Dr. Steve Woolf, PhD., BCBA-D, as our President and Molly McGinnis, M.Ed., BCBA, as our Vice President of Clinical...
-
Director of Facilities Operations Manager
7 days ago
Greensboro, United States North Carolina A&T State University Full timeJob SummaryThe Director of Facilities Operations is a key leadership position responsible for overseeing the comprehensive maintenance and repair program for North Carolina A&T State University. This individual will contribute to the development of the campus master plan and direct activities to implement the plan.Key ResponsibilitiesManage a workforce of...
-
Senior Director of Food Service Operations
4 days ago
Greensboro, North Carolina, United States Compass Group Careers Full timeJob SummaryJob Title: Senior Director of Food Service OperationsCompany: Compass Group CareersJob Type: Full-timeLocation: Remote (with occasional on-site visits)About Us: Compass Group is a leading foodservice and support services company that provides a wide range of services to healthcare, education, and business clients.Key ResponsibilitiesOperational...
-
Market Director
1 month ago
Greensboro, United States Butterfly Effects Full timeJob DescriptionJob DescriptionBCBA Market Director Take the next step in your career and join us in fulfilling our mission to make a socially meaningful change in the lives of children and families. This is not just another place to work, Butterfly Effects is led by BCBAs with Dr. Steve Woolf, PhD., BCBA-D, as our President and Molly McGinnis, M.Ed., BCBA,...
-
IH Area Director: Regional Operations Manager
2 weeks ago
Greensboro, North Carolina, United States L and I Inc. Full timeJob Summary:We are seeking an experienced Area Director to oversee the operations of multiple stores for L and I Inc. As a key member of our leadership team, you will be responsible for driving business growth, improving efficiency, and ensuring exceptional customer experiences.Key Responsibilities:Develop and implement strategic plans to drive business...
-
Director, Sales
13 hours ago
Greensboro, United States Kontoor Brands Full timeWho We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina,...
-
Executive Director
3 months ago
Greensboro, United States FiveStar Senior Living Full timeThe Opportunity:We are actively seeking an Executive Director to add to our team.The Executive Director is responsible for providing comprehensive leadership for a senior living community in operational management, goal setting and long-term growth.The Executive Director leads a team of team members with a positive, open-door atmosphere and effective...
-
Hotel Housekeeper
3 months ago
Greensboro, United States MY Staffing Agency LLC Full time**Hotel Housekeeper Greensboro NC 1st Shift** SL Companies Published 2022-02-08 Location Greensboro, United States of America Category Job Type Benefits Offered After being hired on with the company. Compensation $10 **Description** 1st shift: 9AM - 6PM **BIG PICTURE:** A Room Attendant will ensure that the highest standards for cleanliness, safety and...
-
Director of Food
4 weeks ago
Greensboro, North Carolina, United States teamworkonline Full timeOverviewThe Director of Food & Beverage is responsible for overseeing the direction of the kitchen's daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and...
-
Market Director
5 days ago
Greensboro, United States Butterfly Effects Full time $100,000BCBA Market DirectorEnsure you read the information regarding this opportunity thoroughly before making an application.$10K Sign OnTake the next step in your career and join us in fulfilling our mission to make a socially meaningful change in the lives of children and families.This is not just another place to work, Butterfly Effects is led by BCBAs with Dr....