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Restaurant General Manager | Casual Dining | New Location
3 months ago
We are a rapidly growing casual dining restaurant chain committed to delivering exceptional dining experiences. We are seeking a dynamic and experienced General Manager to oversee the daily operations of one of our restaurant locations. The ideal candidate will be a strong leader with a passion for hospitality and a track record of achieving operational excellence.
Duties and Responsibilities:
Employee Management:
- Organize schedules and evaluate employee performance, conduct timely reviews, and handle disciplinary actions per company policy.
- Manage staff scheduling and payroll, oversee recruitment, training, compliance, and payroll processing, fostering a skilled workforce and maintaining organizational standards.
Financial Management:
- Accountable for P&L management, setting and tracking key performance indicators (KPIs) to evaluate the restaurant's financial success.
- Focus on cost control, COGs, labor, and revenue generation. Implement strategies to optimize efficiencies and drive profitability while ensuring strict adherence to financial goals and targets.
Compliance and Standards:
- Ensure compliance with brand standards, operational procedures, and all federal, state, and local regulations.
- Lead the integration of company initiatives and collaborate with the regional manager and marketing team to align updated collaterals with overarching brand strategies.
Operations Management:
- Ensure adherence to restaurant recipes, standard operating procedures (SOP), and specifications to maintain consistency in food quality and service.
- Manage inventory operations, including ordering, invoicing, and maintaining accuracy through regular counts. Drive operational optimization strategies for enhanced efficiency and performance.
Customer Service:
- Actively engage with guests, address inquiries and feedback, and ensure exceptional customer service standards.
Community Engagement:
- Engage with the local community through partnerships, events, or outreach programs to foster a positive restaurant presence and contribute to the community's well-being.
Qualifications:
- 2+ years of prior Full Service Restaurant General Management experience.
- Proficiency in technology applications: POS Systems, Scheduling Platform, Purchasing, and Inventory Management software.
- High-level communication skills, both written and verbal.
- Understanding of World Class Guest Service.
Perks/Benefits:
- Employee Restaurant Discount
- Eligibility to participate in employee Medical, Dental, and Vision Insurance
- Flexible Working Hours
- Paid time off
- Growth opportunities
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