Account Manager

2 weeks ago


Des Moines, United States A Plus Lawn Full time
Job DescriptionJob DescriptionSalary: 800-1000/weekly

Position Summary:  Provide Uncompromising and outstanding customer satisfaction as reported from client communications.

 

Goals                               

·         Build Strong Client Relationships

·         Achieve retention rates  of 80% and higher for contracts

·         Upsell 40% of their book.

·         Close 60%-70% of appointments

·         Exceeds client expectations on turnover time.

 

Primary Duties

·         Primary Client Contact of assigned accounts and service agreements

·         Meets or exceeds site visit requirement’s

·         Cross sells and up-sells thru pro-active efforts

·         Provides accurate estimates

·         Achieve minimum sales requirement’s

·         Quickly and effectively solves clients problems

·         Promotes a positive work environment

·         Participates and helps staff work functions

·         Works closely with office staff to ensure smooth running of administrative functions on accounts

·         Assists Department and General Manager with implementation of a safe, productive, and profitable work environment

·         Assists with training and equipment information

·         Follow and enforce company policy

·         Be on the lookout for procedural improvements

·         Daily Truck inspections done on the spray trucks

      

Job requirements

·         Ability to read contracts and sales to residential customers

·         Ability to quote maintance contracts  in a manner profitable to A Plus

·         Have a valid DL and be able to operate large trucks, equipment,  and trailers as needed

·         Have good communication skills

·         Be able to troubleshoot issues as they arise and evaluate priorities of job routines


Job Environment / Physical Requirements

Outdoor temperature conditions typical of Iowa through winter, spring, summer, and fall

Outdoor exposure to conditions ranging from the sun,  heat, wind, cold, snow, rain, etc

Work in a office setting with a computer and reports with no mistakes

 


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