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CSR / Office Admin.

3 months ago

Jacksonville, United States Handyman Connection of SE Jacksonville Full time
Job DescriptionJob DescriptionBenefits:
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Paid time off

Handyman Connection of SE Jacksonville is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Administrator. Our customers are seeking additional office support for our growing business.

We are now seeking a top-notch Customer Service Administrator who can take on the role of keeping our craftsmen and customers on track In this position, we are looking for the best of the best in Jacksonville to take on this fun and challenging role This person will have an upbeat attitude and willingness to help the team.

What You Will Receive
  • Earn competitive pay depending on your skills, experience and availability
  • Work during traditional business hours
  • Professional small office with a friendly touch
  • Excellent training and support
  • Business casual attire atmosphere
  • Potential for growth and development
Responsibilities
  • Dedication to excellent customer service
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Use of customer and internal computer systems for project leads, marketing, and operations.
  • Experience handling projects to completion
  • Ability to multi-task in a high stress environment
Qualifications
  • Strong telephone and written communication skills.
  • Outgoing personality; enjoys working with people
  • Strong organizational skills and tracking of tasks from project inception to close
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
  • (3+) years experience working in a Call Center or Customer Service Role preferred
  • (1+) years managing projects, teams, or complex systems
  • Knowledge of home repair and light remodeling a plus
  • Motivated employee with willingness to learn and grow with the company

If you're looking for a Customer / Administrative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of SE Jacksonville