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Development Assistant

4 months ago

Statesville, United States Children's Hope Alliance Full time
Job DescriptionJob DescriptionDescription:

Job Summary

This position is responsible for serving as an assistant to the Development department. Duties include managing volunteers assisting with fundraising events, projects and supply drives for the Statesville campus, as well as Salesforce data entry and processing for gifts-in-kind, endowments, trusts and tribute gifts.

Principal Duties and Responsibilities

Specific duties and responsibilities:

Volunteer Intake:

  • Review volunteer applications, screen, and e-file.
  • Enter application data into CRM database (Salesforce).
  • Help with coordination of volunteer events and meetings.

Operations Support:

  • Gift-In-Kind intake/database entry and processing.
  • Hope Closet organization and upkeep.
  • Scanning trust/named endowment/daily income to Laserfiche.
  • Tribute card processing at Christmas (if available).
  • Gift look-up for gift entry at Christmas (if available).
  • Database projects as requested.

Marketing/Communications Support:

  • Maintain Development Closet, print collateral, inventory, and reorder process with DOD.
  • Take photos at fundraising events and other development functions for marketing purposes.


Development Support:

  • Provide as needed administrative support to the CDO and DOD.
  • Work as a liaison between program staff and the cultivation team to determine program needs and keep Development team up to date on those needs. Needs may include gift in-kind items, food for holiday parties or our Christmas Angel Program.
  • Maintain marketing closet, print collateral, inventory and reorder process with direction of DOD.
  • Assist development officers with display and collateral preparation.
  • Assist with the Christmas Angel Program. Includes gathering child wish lists, managing donor matches, gift pick-up and delivery as well as sorting prior to the Christmas holiday.
  • Assist with mailings & donor packets, supply drives, and events.
  • Assist on annual fund stewardship processes such as birthday cards, etc.
  • Contribute to department meetings, follow department procedures and practices. Other tasks as requested by supervisor.

Supervision responsibilities:

This position has no supervision responsibilities.

All employees have the following expectations:

  • Mission: Contribute to and enhance company mission
  • Organization: Prioritize and plan work responsibilities appropriately
  • Professional Development: Attend and/or successfully complete all required trainings and meetings
  • Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
  • Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
  • Teamwork: Serve effectively as a team contributor on all assignments
  • Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
  • Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
  • Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.

Knowledge/Required Skills/Abilities (Core Competencies)

  • Frequent weekend and evening engagements (1-2 Saturdays a month on average and some evenings)
  • Candidate must be customer service oriented and possess a willingness to represent the agency to the public
  • Must be detail-oriented, have excellent interpersonal, verbal and written communication skills
  • Must be culturally sensitive to children and families and support cultural diversity throughout the program
  • Must also be adept at Word, Excel, Outlook and Teams
Requirements:

Education and Experience Requirements

  • High School Diploma
  • Non-profit experience is preferred
  • Experience with Salesforce/CRM a plus
  • Must possess a valid driver’s license and be insurable by agency insurance carrier
  • Must submit to and pass pre-employment checks, criminal records check and DMV/MVR check

Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
  • Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
  • The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
  • The employee must occasionally travel to different locations in the course of work.